Remote support software designed to help your IT business succeed—at an affordable price. SolarWinds® Take Control is built to help IT service providers support more customers via fast, intuitive remote support. Take Control provides access to deep diagnostic tools from one dashboard while simultaneously connecting to devices in seconds. It's designed to fit your technicians’ workflows—and your company’s budget.
ADDITIONAL FEATURES
When customers have an issue, they want it resolved fast. Your technicians don’t have time to wait for their remote support tools to connect. Take Control is engineered to provide both fast connection speeds and sharp diagnostic tools, helping technicians resolve issues quickly and move on with their days.
While Take Control is built to let you hit the ground running, you can also configure it to fit your needs. For starters, the system supports custom branding to help keep your business top-of-mind with customers. Additionally, Take Control is built to streamline your support operation by allowing you to configure workflows and customize reports to suit your business.
If your remote support software can’t support high-res monitors or if the remote viewer has limited functionality, technicians may not reach the heights of their productivity. Take Control is designed to give technicians crystal-clear visibility into devices and their associated technical info. It's also built to help managers control quality via full session recordings and chat transcript searches.
Take Control is designed to help keep user data safe via advanced encryption protocols, support for two-factor authentication and multilevel permissions, and optional automatic PIN and clipboard deletions after sessions. In short, Take Control is built to help you gain the trust of your customers.
I like that Take Control is ON and READY no matter what computer I am on, or what state I am in. I log in and all the information is there waiting for me.
Hollyecho Montgomery IT Professional Women's Computer Consulting (CA)The Take Control customer dashboard keeps all our customer details in one place.
Allan Gee CEO Equation (South Africa)I like the speed at which Take Control establishes a remote session.
Dave Ketterer CEO C.D.'s IT Consulting (US)Love the product. It always works and the support has been great!
Brandon Byron CEO Bainbridge Technology Solutions (US)Take Control Plus does everything that we expected and then some at *one third of the cost* of other competitors.
Steve Anderson CEO Economic Computers (US)I like that Take Control Plus gives me a quality professional support tool that fits *my* business.
Nick Keyes Consultant NKIT Systems (UK)
