Multi-Layered Security Plan
Organizational decision-makers often don't have network security on the mind. With budgets to balance and personnel to manage, network threats can seem like a remote concern. With a short overview of network threats, managed service providers (MSPs) can help decision-makers recognize the stakes of the issue, as well as the benefits gained from investing in a multi-layered security plan.
The Threat from Data Breaches
IT professionals have several definitions for data breaches. In general, though, a data breach occurs when protected, confidential or sensitive data has been accessed by individuals without authority to do so. The exposed data can include personally identifiable information and personal health information, in addition to intellectual property.
Breaches have several causes. One well-known cause is an attack. Attackers may successfully phish for logins, gaining access to the network. Or they may launch a brute-force attack and gain logins and passwords through trial and error. The list goes on. But in all cases, protected network data can be breached by a successful attack.
Networks aren’t only at risk of data breaches, though. Malware, denial of service attacks, Trojans — each can harm the reliability of servers, leading to costly disruptions of business.
Networks are also vulnerable to human error. Experts at the Ponemon Institute note that employee negligence is a major cause of data breaches.
More Common Than You Think
These kinds of breaches can become high profile. Consider the recent events at the Federal Deposit Insurance Corporation, the federal agency that insures bank deposits. The FDIC recently announced that it had suffered five major data breaches. In each instance, employees were at fault.
Employees accidentally downloaded protected data, including personally identifiable information, before leaving the agency. While the agency was not subject to attack, these breaches exposed protected taxpayer information, an issue large enough that the agency faced numerous, critical national headlines.
How prevalent are these kinds of events? In 2015, there were 3,141 confirmed data breaches across the globe, according to a report from Verizon. These incidents affected organizations in every industry, and at every size. No kind of business was safe.
As for cyber attacks, experts estimate that each year, there are more than 40 million cyber incidents across the globe. These numbers alone justify a multi-layered security plan.
Still, some organizational decision-makers are wary of an investment in additional IT services. For them, service costs seem to outweigh the benefits of increased security.
In these conversations, a few more numbers can help.
Viruses Here, Viruses There
For business professionals who don't follow IT issues, computer viruses can seem like a remote threat. They shouldn't. Security experts estimate that almost 75,000 new viruses are created each day.
These viruses are largely successful. By one estimate, about 32 percent of computers around the world are infected with malware. That's a third of the world's computers. Within those infections, nearly 60 percent are viruses, and more than 20 percent are miscellaneous Trojans.
Between data breaches and malicious attacks, the costs can soar.
The Cost of Network Vulnerability
You can start with data breaches. In the Unites States, data breaches cost organizations more than $7 million, on average, according to a Ponemon Institute report. Some organizations have faced staggering costs from large-scale breaches.
In its high-profile 2011 breach, Sony lost more than a quarter of a billion dollars. And in another high-profile breach, Target reported that it had lost about $150 million. That's an astonishing cost, even for large, multinational firms.
What goes into that cost? It starts with disappearing business. In 47 US states, organizations must announce when personally identifiable information has been breached. By law, these disclosures must be made public. And that can harm business.
When customers learn that their sensitive data has been breached, they can lose their trust in the affected business. This is particularly true in health care and finance. These industries tend to lose more business after data breaches since they handle some of the most sensitive customer information.
Organizations may also face legal fines after a data breach. Again, health care and finance are especially at risk from government fines.
As always seems to be the case, the costs keep coming. After a data breach, organizations may need to hire experts in order to root out the cause of the breach. Organizations can also face costly network repairs. And customer trust may need to be repaired, in part by offering (and paying for) services such as credit monitoring.
Why Invest in Multi-Layered Security?
Still, IT professionals recognize that security is about more than defense — a crucial point to communicate to decision-makers. For one, network security offers major benefits for productivity. When critical applications face outages, employee productivity can sink. Likewise, by maintaining network continuity, MSPs make sure that employees can keep working without facing any time-draining disruptions.
As for email security? Here, MSPs can save employees from wasted time on spam.
A multi-layered security plan will also protect employees from malware-laden email attachments. Armed with the knowledge that their email is secure, employees can spend less time considering whether an email is safe. That's time that can be spent on actual work.
The Challenge for MSPs
MSPs face a daunting task. They have to provide clients with network stability. Security has to be bulletproof. But at the same time, MSPs must also make sure that their networks remain agile. Network security and stability can't sacrifice smooth business operations.
MSPs also face demanding requirements on the legal front. Working alongside organizational staff, MSPs have to ensure that clients comply with regulatory requirements, like HIPAA. These requirements vary industry to industry — and regularly change. Yet IT professionals have to keep on top of them.
And one other issue. It's a little thing called money. In order to stay profitable, MSPs must remain efficient, as they manage numerous users across a variety of networks — with a cascading combination of third-party vendors, operating systems and devices.
It's a tough balancing act. And it's why MSPs continue to rely on SolarWinds MSP (formerly LOGICnow), whose comprehensive suite of IT solutions meet the specific needs of MSPs.
Complete Network Security
Why are we a favorite among MSPs? It's simple: our layered security offers proactive, detective and reactive security—along with an elegant dashboard that keeps your day-to-day operations running smoothly.
Our security begins with prevention. With SolarWinds MSP’s suite of security solutions, you can offer your clients proactive protection, with:
- Industry-leading web protection, with customizable blacklists that keep users off harmful sites.
- Automated patch management for more than 80 families of third-party applications and 40 Microsoft applications.
- Rock-solid email protection, keeping your users safe from ransomware, malware, spam and phishing attacks.
Detecting Threats as They Emerge
Prevention is the best first step. Still, security threats can squeak through.
Our multilayered security plan keeps your networks safe with threat detection, with features that include:
- Near-perfect protection against malware
- Checks against brute-force attacks
- Active device discovery, giving you the power to monitor unknown devices as they enter and exit your network.
Reacting to Successful Threats
These first two layers of security protect against most threats. Occasionally, though, a threat can slip through the cracks. With our platform, you can quickly bounce back after an attack, with:
- Lightning-quick recoveries. Restore systems five minutes after a disaster.
- Local speed vault. Back up at LAN speeds, while still benefiting from the redundancy of the cloud.
- Virtual server support. After an attack, restore from virtual servers, and keep a business operating as usual.
Often, organizations discover their vulnerabilities too late. But with SolarWinds MSP’s MSP Risk Intelligence, you can uncover your vulnerabilities — before they become an issue.
MSP Risk Intelligence starts with a comprehensive network scan. Here, you can discover your networks’ immediate threats, such as:
- Personally identifiable information spread across your networks, even in hard-to-find places.
- Deeply embedded vulnerabilities, from unsecured emails to downloaded files.
- File permission issues, which could set the stage for an inadvertent data breach.
- Unpatched software that needs to be updated, across devices and operating systems.
Sign Up for a Free Trial
Ready to put our multi-layered security plan to work for you? Give us a try with a free trial of our products and see how you can quickly add layers of security to your networks.
About SolarWinds MSP
SolarWinds MSP delivers the only 100% SaaS, fully cloud-based IT service management (ITSM) platform, backed by collective intelligence and the highest levels of layered security. SolarWinds MSP's products including Risk Intelligence, RMM, Backup & Recovery, Mail Protection, Access Manager and Anywhere – comprise the market’s most widely trusted integrated solution.
Deployed on millions of endpoints across hundreds of thousands of networks, the platform has the industry vision to define and deliver the future of the market. SolarWinds MSP provides the most comprehensive IT security available as well as the first ever IT notification feature powered by prescriptive analytics and machine learning.
SolarWinds MSP’s passion is helping IT professionals secure and manage their systems and data through actionable insights, rewriting the rules of IT.
For more information, visit www.SolarWindsMSP.com.
Ponemon: http://www.ponemon.org/local/upload/file/Check_Point_White_Paper_FINAL_6 copy.pdf
The Washington Post: https://www.washingtonpost.com/news/powerpost/wp/2016/05/09/fdic-reports-five-major-incidents-of-cybersecurity-breaches-since-fall/
National Conference of State Legislatures: http://www.ncsl.org/research/telecommunications-and-information-technology/security-breach-notification-laws.aspx