Many managed service providers (MSPs) face a similar problem when it comes to security: fragmentation. The common practice in building a secure environment has been to use the best breed of product for each aspect of security. This means using the best patch management, antivirus and continuous monitoring products.
While these products do what they intend, they do not work in concert with one another. MSPs are left using a number of different tools to monitor and update different parts of the security environment. This increases the chance of oversight and errors, heightening the risk of a security threat that can compromise the environment.
Wouldn't it be nice to have these tools in one cybersecurity dashboard? With MSP RMM from SolarWinds MSP (formerly LOGICnow), you do.
What MSPs Need in a Cybersecurity Dashboard
A security breach can be the death knell for an MSP. If the provider cannot protect client information, they will struggle to retain and attract new customers. Those customers want their data protected at all costs.
While security experts will say that no environment can be 100% secure, MSPs can follow industry best practices and standards to ensure that they are making a dedicated effort to fight cybersecurity threats.
First and foremost, MSPs need complete visibility in a dashboard. The problem that many run into is that the dashboards show only part of the IT environment. They must open multiple programs to show all parts of what they need to see. This is not only problematic, but incredibly inefficient as well.
With a single view of the full environment, this problem goes away. Not only can MSPs keep an eye on any issues they are working on, but they can also see other problems as they arise. This allows them to manage a full attack, as opposed to handling just one part.
MSPs also need a cybersecurity dashboard to provide them with information outside of their own environment. While it is important to tackle any issues going on inside a company, it is also important to preempt problems by paying attention to what is going on in the IT world. By receiving notifications of global, national or even industry-specific attacks, MSPs can make proactive changes to fight them before they become a larger problem.
These types of notifications help improve efficiency. Instead of waiting for attacks to infiltrate the company, security professionals can proactively prepare and make changes as needed. This eliminates, at least in part, the element of surprise that hackers use. The result is a more efficient cybersecurity environment.
The Answer: MSP RMM
There is no shortage of security management systems on the market, but one stands above the rest. SolarWinds MSP offers the most comprehensive remote management system available today — MSP RMM. This all-in-one solution gives MSPs the tools they need to protect their customers' IT systems.
MSP RMM provides the IT staff at MSPs with a single view of their security climate. This allows them to see everything happening at one time, providing real-time, accurate information on the entire picture, so that they can make wise decisions.
The dashboard comes with a number of major features:
- Patch management
- Web protection
- Prescriptive data analytics
- Data breach risk intelligence
- Managed antivirus
- Remote access
- Automated monitoring and maintenance
- Backup and disaster recovery
- Asset and inventory tracking
- Mobile device management
These tools add strength to an organization’s IT security. Businesses are constantly under attack from hackers who typically want to steal personally identifiable information or a company’s intellectual property.
The Power of Automation
The automation of security technologies has been one of the most important tools in the fight against hackers. By automating everyday tasks, MSPs can spend their time on more important issues. SolarWinds MSP’s RMM automatically approves critical patches and takes care of routine tasks such as system restarts and removing temporary files.
The system also makes it easier to automate with custom scripts. Users can leverage their current script libraries or upload custom made ones to their environment. MSP RMM will do the heavy lifting from there.
Actionable Insights from LOGICcards
LOGICcards analyze more than 2 million endpoints across hundreds of thousands of networks in real time, giving users a wealth of current decision-making information. They provide powerful insights into the global security environment to look for potential threats.
For example, the dashboard can alert MSPs of a security trend going on halfway around the world, such as patches with high failure rates. These automated insights are intended to work as a data scientist would — only this one works 24 hours a day and never needs breaks.
While some businesses may stick with one operating system, that is not always the case. To help businesses with mixed environments, SolarWinds MSP has made the platform available across Windows, Mac and Linux. By providing support for all these environments, businesses with mixed environments can manage them all from a single portal.
All of our new features and services are developed with cross-platform support in mind. All users get the same layered security protection regardless of the operating system they use.
Explore with a Free Trial
SolarWinds MSP understands that some MSPs may be unlikely to turn their security over to an unknown system. That’s why the company offers a 30-day free trial that comes with no obligation.
The reality is that providing and managing security services is a tough business. The bad actors seem to be smarter and shrewder with every new trick, so MSPs need to be even more diligent to stay ahead of the game. In the past, simply using an antivirus solution may have been enough, but no more. For MSPs to be successful, they need a robust cybersecurity dashbaord that they can manage from anywhere at all times.
With MSP RMM, MSPs have the weapon they need to fight back against security threats. Sign up today!
About SolarWinds MSP
SolarWinds MSP (formerly LOGICnow) delivers the only 100% SaaS, fully cloud-based IT service management (ITSM) platform, backed by collective intelligence and the highest levels of layered security. SolarWinds MSP's products including Risk Intelligence, Remote Management, Backup & Disaster Recovery, Mail, and Service Desk – comprise the market’s most widely trusted integrated solution.
Deployed on millions of endpoints across hundreds of thousands of networks, the platform has the industry vision to define and deliver the future of the market. SolarWinds MSP provides the most comprehensive IT security available as well as LOGICcards, the first ever IT notification feature powered by prescriptive analytics and machine learning.
SolarWinds MSP’s passion is helping IT professionals secure and manage their systems and data through actionable insights, rewriting the rules of IT.
For more information, visit www.solarwindsmsp.com.