GDPR Resource CenterAre You Prepared for GDPR?

Let SolarWinds MSP Help You Get Ahead of the EU’s New Data Privacy Regulation

SolarWinds GDPR Statement – Updated May 16, 2018

On May 25, 2018, the General Data Protection Regulation (GDPR) is fully enforceable across the European Union (EU), creating a higher standard for data protection, privacy, and security for the processing of personal data from the EU. The GDPR applies to the processing of personal data regardless of where that takes place in the world, and impacts any company that handles personal data of EU citizens and others within the EU.

SolarWinds has made information security and data privacy foundational principles of everything we do, and we recognize the importance of passing regulations to advance information security and data privacy for citizens of the EU. We take special pride in our role in helping technical professionals get ready for GDPR and providing resources to support them in providing a more secure environment. We are firmly committed to GDPR compliance across all business units and we provide all updated information in our Privacy Policy, our Cookie Policy, and honor all contact preferences in our email preference center and all Data Subject Requests (DSR) in the links provided.

At SolarWinds, GDPR readiness has required companywide changes and updates to policies as well as some product-related changes.  The SolarWinds GDPR compliance program has taken over 12 months to audit, build, implement and test. SolarWinds has completed key assessments and updates to satisfy the GDPR requirements and all initiatives have been executed with the goal of providing transparency to data subjects regarding the care with which their personal data is treated.  

"What’s impressive is that SolarWinds has looked at every product and implemented processes and procedures designed to meet the obligations outlined in GDPR. I’m confident the company has taken the necessary steps to ensure that these products comply with the principles of the GDPR and provide a level of confidence for clients, their customers, employees and other stakeholders in the use of those products,"

-     Ardi Kolah LL.M, Director, GDPR Programme at Henley Business School (UK) and author of the GDPR Handbook, published globally in June 2018. 

SolarWinds has looked at every product and implemented processes and procedures designed to meet the obligations outlined in GDPR. SolarWinds is confident the steps taken adequately address the GDPR requirements and provides us the ability to satisfy data subject right requests.

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SolarWinds products and services meet the principles of privacy by design and default as outlined in Article 25 of the General Data Protection Regulation (GDPR). Adherence to these standards means that our products have appropriate privacy and security features embedded within their design, and SolarWinds has the ability to fully support the data subject rights called out in the GDPR. 

You can find more resources on GDPR in the Resource Center for Technical Professionals and the Resource Center for DevOps Technical Professionals here.

 

The General Data Protection Regulation (GDPR) sets forth the rights of citizens of the European Union with respect to how their personal data is used, processed, and shared. The regulation outlines several important rights for individuals, including the right to access their personal information, ask for corrections, and request that an organization delete their information or cease sharing that information, to name just a few.

Meant to update existing EU privacy laws, GDPR extends regulatory requirements from any organization located in the EU to those who store or process the personal data of EU citizens. On May 25, 2018, organizations around the globe—from sole proprietors to small businesses to sprawling multinational corporations—will have to comply with the GDPR rules or face the threat of potentially heavy fines (up to 4% of the company’s worldwide turnover or 20 million Euros, whichever is higher).

While we cannot provide legal advice—and highly recommend you speak with a legal expert for any clarification on the laws as they’re complex and contain exceptions to the rules—we’re committed to providing you with excellent, usable resources to help you prepare for GDPR .

Plan Summary

 

  • GDPR-readiness effort has been underway since January 2017
  • Established a GDPR program, identifying team, goals, and timeline
    • Global team lead by CTO, General Counsel, and CIO
    • Involves all businesses and departments
  • Engaging a compliance consulting firm to assess our data privacy practices and providing remediation guidance
  • Drafting policy updates, designing process changes, defining new data privacy / security standards, and procurement requirements
  • Naming functional leaders to implement new GDPR requirements
  • Working with vendors to assess readiness and amend contracts
  • Publishing readiness statements on our corporate websites
  • Positioning to be GDPR-ready prior to May 25, 2018

Download the Plan

What is GDPR and what is SolarWinds doing to comply? 

The European Union (EU) General Data Protection Regulation (GDPR), enforceable as of May 25, 2018, imposes additional requirements upon companies to strengthen the security around and enhance the protection of personal data of EU residents. SolarWinds has a dedicated, cross-functional team overseeing SolarWinds’ GDPR readiness.

Read the complete SSA FAQ here

Resources


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SolarWinds MSP Products & GDPR

SolarWinds® MSP has made data security central to its business since its inception. While no product is a silver bullet for GDPR compliance, several of our products can help move you further along the readiness path:

SolarWinds Risk Intelligence

Risk Intelligence can scan any network and help to assess the personally identifiable information (PII) located throughout the network (even in hard-to-find persistent storage). This can be particularly helpful for data-mapping exercises and prioritizing your security efforts (and locating any unsecured PII that could pose a risk.)

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SolarWinds Backup

With the threat of ransomware and cyberattacks, businesses can’t afford to lose individuals’ data. SolarWinds® Backup is designed to provide fast backup, rapid recovery, and secure storage, all via a hybrid cloud architecture.

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SolarWinds Mail Assure

Personal information often gets shared using email. Mail Assure™ provides strong email security and encryption to help you manage this channel. Additionally, it includes an email archive, so you always have access to customers’ emails in the event you need to answer a request.

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SolarWinds Remote Monitoring & Management (RMM)

SolarWinds RMM gives you the tools you need to run your IT operation in a single web-based dashboard. It includes integrated risk intelligence, antivirus, web protection and content filtering, mail protection, user permission controls, logs, and hybrid cloud backup and recovery. We have remote monitoring and management available both via SaaS or on-premises delivery.

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SolarWinds Remote Monitoring & Management (N-central)

SolarWinds N-central gives you the tools you need to run your IT operation in a single web-based dashboard. It includes antivirus, web protection and content filtering, mail protection, user permission controls, logs, and hybrid cloud backup and recovery. We have remote monitoring and management available both via SaaS or on-premises delivery.

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The purpose of this document is to help organizations understand how SolarWinds MSP technology may be utilized to help comply with certain EU General Data Protection Regulation (GDPR) requirements. This document is provided for informational purposes only and should not be relied upon as legal advice or to determine how GDPR may apply to you and your organization. We encourage you to work with a legally qualified professional to discuss GDPR, how it applies specifically to your organization, and how best to ensure compliance. SolarWinds MSP makes no warranty, express or implied, or assumes any legal liability or responsibility for the information contained herein, including the accuracy, completeness, or usefulness of any information.