The Remote IT Management Tools You Need in One Dashboard
No one loves juggling multiple pieces of software. SolarWinds RMM (remote monitoring & management software) gives you a comprehensive set of RMM tools to efficiently secure, maintain, and improve IT in a single dashboard, including:
- Network path visualization
- Remote IT management & access
- Automated monitoring and maintenance
- Patch management
- Prescriptive data analytics
- Data breach risk intelligence
- Backup and recovery
- Managed antivirus
- Web protection
Same solution to manage Mac and Windows
MacOS devices are becoming ubiquitous, either as part of the BYOD paradigm, or as a small but significant set of existing devices an MSP must support. With the rapidly evolving cyberthreat landscape, MSPs must manage MacOS systems not just for management and support purposes (upgrade, patch, etc.), but to protect the network and all other managed devices from security breaches. To keep your network safe, every device on that network needs to be managed and protected. Viruses and malware are not specific to any one kind of device or operating system. Not managing and protecting MacOS systems and devices makes the entire network vulnerable.
SolarWinds Remote Monitoring & Management tools are designed to offer a seamless experience for remote monitoring, managing, and protecting MacOS devices across customer environments. It helps protect customers from data loss by backing up important documents to make them easily and quickly recoverable. More importantly, our RMM system protects MacOS devices from cyberthreats with robust antivirus.
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What This Means for Your Business
Automation can help you handle diverse, complex environments without taxing your resources. SolarWinds Remote Monitoring & Management platform goes beyond simple automation, allowing you to set up complex, sophisticated tasks using a drag-and-drop editor—no need to learn a new scripting language. It also supports several major scripting languages if you prefer to write and upload your own code. Whether you want to standardize your onboarding process for new clients, simplify patching, or streamline the ticketing and billing process, our RMM tool lets you customize your experience for maximum efficiency.
From malware to phishing, denial-of-service attacks to drive-by downloads, businesses face daunting security challenges that pose truly frightening fiscal threats. The SolarWinds Remote Monitoring & Management platform provides multiple layers of security—including best-in-class antivirus, web protection, device discovery, network monitoring tools, and backup and recovery—to help protect businesses from all angles. It also includes data breach risk intelligence to help you prioritize your security efforts around at-risk data. With the SolarWinds Remote Monitoring & Management platform, IT service providers can move upstream into managed security services, and in-house IT professionals can feel more comfortable about their IT security.
If you had the right data and professional data scientists analyzing it, you could make better, more informed decisions that positively impact your IT. Our Remote Monitoring & Management tools can help give you this power. By analyzing over five million endpoints across hundreds of thousands of networks in real time, the SolarWinds Remote Monitoring & Management’s LOGICcards deliver powerful insights to your dashboard to help make you a better IT professional. For example, your dashboard can alert you to trends happening halfway around the globe, such as patches with high failure rates or emerging security threats, empowering you to make informed decisions quickly. It’s like having a data scientist working around the clock.
In IT, convenience isn’t a luxury; it’s a competitive advantage. Efficiently solving users’ technical challenges helps you reduce costs while providing better service overall. That’s why the SolarWinds Remote Monitoring & Management suite comes complete with both Android® and iOS® apps. You can even take your service desk into the field with its own mobile application.
As you grow your business, you need an RMM platform that grows with you at each step. Not every customer wants the same services—that’s why you pay only for what you use, on a per-client basis. What if one client doesn’t use web protection? You don’t pay for it. Our modular pricing gives you the flexibility to expand services as needed instead of locking you into a contract. In short, whatever stage of business you’re in, SolarWinds Remote Monitoring & Management will meet you there.
Your customers rely on you to be available whenever an outage occurs. Any downtime in their business is now in your hands to troubleshoot and resolve as quickly as possible. The monitoring available within RMM helps you move away from reactive support to a proactive model by being ahead of your customers. Know critical issues impacting your end-users' performance, connectivity, or the applications they rely on ahead of time—and work proactively to fix them without the customer having a minute of downtime.
See how NetPath within the RMM platform can help you understand your network's performance and infrastructure past your firewall, helping you deliver exceptional IT services and not just reactive IT support.