MSP Manager Release Notes

Version 2.8.4 was first available for general availability (GA) on August 11, 2016

Fixed Issues

  • Fixed

    An update which significantly improves UX has been made to User Stats UI - displaying Billed hours and Billable tickets’ details has been separated, including adding new thermometer element.

  • Fixed

    An issue where ticket creation, updating or creating a ticket from request was failing has been fixed.

  • Fixed

    Resolved an issue where upgrade occasionally resulted in a blank page requiring clearing browser cache for application to work properly by forcing cache refresh.

  • Fixed

    An issue has been fixed where QuickBooks integration was failing which affected Level Input.

  • Fixed

    An issue has been fixed where N-Central connection with MSP Manager was failing.

  • Fixed

    Duplicate tickets being created when a customer responds to an email has now been fixed.

  • Fixed

    An issue where N-central is unable to connect to the MSP Manager server has been resolved.

Known Issues

  • Known

    There is no grantable permission for the new Merge Ticket feature - this will be available to all users. This issue will be resolved in version 2.9.

  • Known

    There is no grantable permission for add customers, contacts, and locations on the fly - this will be available to all users. This issue is resolved in version 2.9.