MSP Manager Release Notes
Version 2.8.4 was first available for general availability (GA) on August 11, 2016
Fixed Issues
Fixed
An update which significantly improves UX has been made to User Stats UI - displaying Billed hours and Billable tickets’ details has been separated, including adding new thermometer element.
Fixed
An issue where ticket creation, updating or creating a ticket from request was failing has been fixed.
Fixed
Resolved an issue where upgrade occasionally resulted in a blank page requiring clearing browser cache for application to work properly by forcing cache refresh.
Fixed
An issue has been fixed where QuickBooks integration was failing which affected Level Input.
Fixed
An issue has been fixed where N-Central connection with MSP Manager was failing.
Fixed
Duplicate tickets being created when a customer responds to an email has now been fixed.
Fixed
An issue where N-central is unable to connect to the MSP Manager server has been resolved.
Known Issues
Known
There is no grantable permission for the new Merge Ticket feature - this will be available to all users. This issue will be resolved in version 2.9.
Known
There is no grantable permission for add customers, contacts, and locations on the fly - this will be available to all users. This issue is resolved in version 2.9.