Fair Use Policy

SolarWinds Backup fair use policy is to prevent fraud and abuse of the services. If use of the services exceeds the fair use limits, you will be in violation of this fair use policy and charged accordingly. Unless otherwise documented in an order form, the following fair use policy is applicable.
 

Fair Use Backup Manager

 

Fair Use Limits - Selected Size

Selected Size is equal to the amount of data on the protected computer.

  • Each server license adds 500GB Selected Size to the included usage
  • Each workstation license adds 100GB Selected Size to the included usage
  • Included usage is pooled across protected server/workstation data sources only

Fair Use Limits - Used Storage

Used Storage is equal to the amount of data on the remote storage after deduplication, with all available retention and archive restore points.

  • Each server license adds 1000GB Used Storage to the available usage
  • Each workstation license adds 200GB Used Storage to the available usage
  • Available usage is pooled across protected server/workstation data sources only
     

Fair Use Backup for Office 365

 

Fair Use Limits — Selected Size

  • Selected Size is equal to the amount of protected data on the O365 domain.
  • Each Exchange™ mailbox license adds 100GB to the included usage
  • Each OneDrive® account license adds 100GB to the included usage
  • Available usage is pooled across protected Office 365® data sources only

Fair Use Limits — Used Storage

Used Storage is equal to the amount of data on the remote storage after deduplication, with all available retention and archive restore points.

  • Each Exchange mailbox license adds 200GB to the available usage
  • Each OneDrive account license adds 200GB to the available usage
  • Available usage is pooled across protected Office 365 data sources only


Additional usage above the fair use limits will be automatically invoiced at the rate established by SolarWinds MSP.

Fair use policy is subject to change without prior notice.