Service level agreements (SLAs) are an unexciting yet essential part of running an MSP business. SLAs are there so that customers know what level of service they can expect from you and from their IT system.
As an IT Support company or Managed Service Provider (MSP), you’ll be familiar with the challenge that your client holds you as the responsible party for anything technology related within their business.
In fact, for most clients you’re also the go to guys for any piece of equipment with a electrical plug at the end of it!
Lots of people can say that they have the key to great SEO optimization, but how do you know you can trust them?
If you want to get the straight dope on a question, your best bet is always to go back to the source.
This video, produced by Google, shows you everything you need to know to get going on Search Engine Optimization in under 10 minutes.
It's got some great tips on domain researching, site crawling, Google Webmaster Tools, keywords, sitelinks, anchor text and much, much more.
Do you know which is the second most used search engine after Google? Is it Yahoo? Bing?
No. It’s YouTube.
The immense popularity of the video sharing service means that finding a way to incorporate video into your SEO strategy can have a valuable impact on your search rankings and traffic.
The world of search engine optimization moves very quickly. Google typically rolls out major changes to its search engine algorithm about once every 12 months or so. Their last update, titled Penguin, caused quite a bit of panic among webmasters and site owners.
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