What’s new with MAX Backup? Chris Groot tells Marc Thaler about three new features designed to give MSPs greater flexibility – and further reduce the risk their customers stand to face.
Among well-known adages, it’s possible none is more perfect when talking about technology than this: “To stand still is to fall behind.”
Along that line, the plan at MAXfocus is clearly to continue pushing forward. Yesterday’s release of MAX Backup 15.0 is the latest example of the company’s commitment to this approach – as well as managed service providers (MSPs) worldwide.
“MSPs want to be able to provide more value to their customers. Backup can easily be seen as a business continuity box-ticking exercise: ‘As long as everything is safe if the worst happens, then all is well,’” said Chris Groot, vice president of sales and business development for MAX Backup. “But we, as well as the MSPs that work with us, know that the speed of backup and recovery is vital.”
With this major release, MAX Backup introduces three new features designed to further reduce the risk that MSPs and their customers stand to encounter. The new features in the hybrid cloud backup and disaster recovery (BDR) solution include:
What do these features provide MSPs? In two words: greater flexibility. But here’s a bit more detail:
Efficiently backing up large databases, applications and files that run into gigabytes is a challenge. It takes time to identify where changes have been made within files and then determine whether protection is required. This feature reduces the “pre-processing” time by continuously monitoring changes.
Amazon Web Service (AWS) EC2 and Microsoft Azure are now options in the virtual disaster recovery and continuous restore features. They can choose a hosted recovery target, or one of the existing local recovery targets such as Microsoft Hyper-V, local VMDK, VMWare or vSphere.
Bottom line: The “pay-per-use” public cloud services enable MSPs and IT support companies to move from Backup as a Service (BaaS) to Disaster Recovery as a Service (DRaaS) without the need for their own infrastructure.
MAX Backup combines the existing benefits of granular, file-level backup with a fast and fully recoverable virtual machine (VM) image that is available as quickly as 5 minutes after failure. The ability to handle backup and DR demands with one solution further simplifies every MSP’s mission: Deliver business continuity to customers.
“The new features and new direction of MAX Backup 15.0 help MSPs achieve two goals,” Groot says. “They can offer disaster recovery services where downtime will be measured in minutes rather than hours. And they can position themselves to customers as the best providers of this mission-critical service.”
For more information about MAX Backup 15.0, you can read the release notes here.