Skip to main content
SolarWinds MSP
  • Login
  • Support
  • Partnerships
    • Partnerships Overview
    • Solution Provider Program
    • Technology Alliance Program
    • Distributor Program
SolarWinds MSP
  • Products
    • Monitoring & Management
    • N-central Automate. Tackle complex networks. Get remote monitoring and management built for efficiency and scale.
    • RMM Start fast. Grow at your own pace. Try this powerful but easy remote monitoring and management solution.
    • Backup
    • Backup Get data protection for servers, workstations, applications, documents, and Microsoft 365 from one dashboard.
    • Security
    • EDR Defend against ransomware, zero-day attacks, and evolving threats with endpoint detection and response.
    • Mail Assure Leverage mail protection and archiving to keep your users safe from email threats and downtime.
    • Passportal Adopt and enforce best practices for password and documentation management with ease.
    • Tools & Services
    • MSP Manager Increase helpdesk efficiency with a robust PSA, ticketing, reporting, and billing management solution.
    • Take Control Help support customers and their devices with remote support tools designed to be fast and powerful.
    • View All
  • Solutions

    Solutions

    • Security Protect your customers and expand your business by offering layered security services without the complexity.
    • Monitoring Choose the right remote monitoring and management solution to meet you where you are and grow with you.
    • Operational Efficiency Boost profits by improving efficiency via automation, resources and training, and time-saving products.
    • IT Departments Keep your organization productive by easily managing IT from a single, easy-to-use, web-based dashboard.
    • Remote Monitoring Solutions Comparison Compare SolarWinds RMM and N-central side by side. Sign up to talk to a specialist to find the right fit.
    • View All
  • Resources
    • Download
    • Resource Library
    • Product Information
    • Free Tools
    • Learn
    • MSP Institute Webinar Series
    • Daily Live Demos
    • MSP Advice Project
    • Ask the N-central Experts
    • Upcoming Webcasts
    • Connect
    • Blog
    • Security Resource Center
    • Events
    • RMM Foundations Training
  • About
    • Company
    • About Us
    • Leadership
    • Careers
    • News & Press
    • Awards & Recognition
    • Support & Policies
    • Customer Success
    • Customer Support
    • Legal
    • Security
    • Get in Touch
    • Contact
    • Get a Quote
    • Worldwide Sales & Support
  • IT Departments
  • Contact Sales
    • Contact Sales
    • General Inquiry
    • Get a Quote
    • Worldwide Sales & Support
    • Talk to Specialist
    • Security Solutions
    • Monitoring Solutions
    • Operational Efficiency
  • Try Now
    • Monitoring & Management
    • N-central
    • RMM
    • Backup
    • Security
    • EDR
    • Mail Assure
    • Passportal
    • Tools & Services
    • MSP Manager
    • Take Control
  • Request a Quote
  • Try Now
    • SolarWinds RMM
    • SolarWinds N-central
    • SolarWinds Backup
    • MSP Manager
    • SolarWinds Mail Assure
    • SolarWinds Passportal
    • SolarWinds Risk Intelligence
    • SolarWinds Take Control
Request quote
Filter Blogs
  • Filter by:
  • MSP Business
    • Automation
    • Backup & Disaster Recovery
    • Security-series
    • Best Practices
    • Business
    • Business Growth
    • Business Risk
    • Cloud Computing
    • Customer Service
    • Cybersecurity
    • Cybersecurity Awareness Month
    • Data
    • GDPR
    • Internet of Things
    • IT Support
    • ITSM
    • LOGICcards
    • Machine Learning
    • Mail
    • Managed Services
    • Marketing
    • Mobile
    • Networking
    • Operations
    • Podcast
    • Product
    • PSA
    • Remote Management
    • Research & Trends
    • Risk Intelligence
    • Security
    • Security Vlog
    • Service Desk
    • Services & Support
    • The Head Nerds
    • Tips & Advice
    • Training
Home Blog MSP Business The role of Granular Recovery Technology in backup strategy
MSP Business

The role of Granular Recovery Technology in backup strategy

By Nick Cavalancia
17 March, 2016

As you work to translate your customer’s recovery requirements into specific mixes of backup sets and recovery targets, sometimes there isn’t a perfect fit. Backups of entire VMs or databases are perfect… if your customer is looking for recovery at that same level. But often, the customer is looking for an ability to recover some subset of a larger dataset. Take the example of individual messages from within an Exchange Mailbox Database; it’s reasonable for your customer to want to granularly recover an individual message, but it’s not entirely reasonable to perform mailbox-level backups, say, daily, on the off chance a message may need to be recovered.

So, how do you meet your customer’s granular recovery needs without the granular backup?

needleEnter Granular Recovery Technology (GRT). GRT is used by many backup solutions to allow recovery of the smallest data set within a larger backup set. Normally utilized within image-level backups of VMware and Hyper-V implementations, as well as specific database-driven applications, GRT provides you with the ability to recover items at a granular level by directly interfacing with the backup.

Go back to that Exchange backup of the entire Mailbox Database. To recover a specific message or mailbox, you’d need to recover the database to an alternate server, or perhaps recover an image of the Exchange box, access the mailbox in question using Outlook, and export out the message. But, if you perform a GRT-enabled backup of Exchange instead, you can perform a GRT recovery by mounting the backup, rather than needing to recover the image or database, and extract the required message directly from the recovery console.

It’s evident there are technical benefits, but does it enhance your business?

The answer is yes, and for a number of reasons:

  • You can add another service offering – GRT isn’t just another way to recover Exchange, SharePoint, Active Directory, and other applications; it represents another level of recovery offering your customers can engage you to provide.
  • It raises your productivity – we all know the goal is to provide services while putting the least amount of effort in and getting the highest level of quality out. And if you’re not charging your customer by the hour, performing an Exchange granular restore in a fraction of the time it takes using traditional methods makes a lot of sense.
  • You increase your revenues – A GRT backup will take up additional storage space, so you’re going to need to cover those costs. But since you’re also giving your customer another level of recoverability, this should be another source of revenue for your organization.

GRT recovery is good for everyone involved. You provide better service, your customer is happier because their Exchange messages are recovered in record time, and you’ve made more money. And to boot, in the case of MAX Backup, the functionality (called VirtualDrive) is built directly into the solution, making it a simple addition to your service arsenal.

You might also like...
MSP Business

Understanding bandwidth throttling for backup

MSP Business

Choosing the Right Disaster Recovery Solution: Part 2

MSP Business

Choosing the right backup solution amidst the noise

MSP Business

Download the MAX Backup recovery decision map

MSP Business

An introduction to GFI MAX Backup

MSP Business

What are your options when a patch goes wrong?

Want to stay up to date?

Get the latest MSP tips, tricks, and ideas sent to your inbox each week.

Loading form....

If the form does not load in a few seconds, it is probably because your browser is using Tracking Protection. This is either an Ad Blocker plug-in or your browser is in private mode. Please allow tracking on this page to request a subscription.

Note: Firefox users may see a shield icon to the left of the URL in the address bar. Click on this to disable tracking protection for this session/site

Recent Posts
  • Three things I learned working for an MSP
  • Earning word-of-mouth referrals for your IT business
  • Backup automation part 1: Deploying backup devices
  • Ultimate Guide: MySQL Backup
  • Most common automation requests and how to solve them: Ep 2
Categories:
  • Security (240)
  • Tips & Advice (130)
  • Best Practices (97)
  • Backup & Disaster Recovery (96)
  • Managed Services (89)
  • The Head Nerds (82)
  • Business Growth (79)
  • IT Support (43)
  • Business (41)
  • Automation (40)
  • Operations (38)
  • Cybersecurity (37)
  • Mail (33)
  • Remote Management (30)
  • ITSM (26)
  • Networking (22)
  • Cloud Computing (21)
  • Data (21)
  • Marketing (15)
  • PSA (13)
  • Product (11)
  • Service Desk (6)
  • Services & Support (5)
  • Mobile (4)
  • Risk Intelligence (4)
  • GDPR (3)
  • Internet of Things (3)
  • Customer Service (3)
  • Research & Trends (2)
  • Training (2)
  • Business Risk (1)
  • LOGICcards (1)
  • Cybersecurity Awareness Month (1)
Show moreless
SolarWinds MSP

Products
  • SolarWinds RMM
  • SolarWinds N-central
  • SolarWinds Backup
  • SolarWinds EDR
  • SolarWinds MSP Manager
  • SolarWinds Mail Assure
  • SolarWinds Risk Intelligence
  • SolarWinds Take Control
  • SolarWinds Passportal
  • All Products Use Cases
Solutions
  • Security Solutions
  • Monitoring Solutions
  • Efficiency Solutions
  • Identify which RMM solution is right for me
  • Drive Efficiency with Automation
  • Manage my MSP Business More Efficiently
  • Manage my IT Department More Efficiently
  • Layered Security
  • Cross-Platform Support
  • Data-Driven Insights
About
  • About Us
  • Careers
  • Newsroom
  • Leadership Team
  • Upcoming Events
  • Subscription Preferences
  • SolarWinds
  • SolarWinds Trust Center
  • COVID-19 Response
Support
  • SolarWinds RMM
  • Solarwinds N-central
  • SolarWinds Backup
  • SolarWinds Mail Assure
  • SolarWinds Take Control
  • SolarWinds MSP Manager
  • Solarwinds Risk Intelligence
  • Solarwinds Threat Monitor
  • SolarWinds Passportal
  • SolarWinds Take Control Downloads
  • Backup & Recovery Downloads
  • Service Status

Footer 2

  • Legal Documents
  • Privacy
  • California Privacy Rights
  • Security Information
  • Sitemap

© SolarWinds MSP Canada ULC and SolarWinds MSP UK Ltd.
All Rights Reserved.