If you’re a hosting provider, you see the world through the lens of “what services can I provide on the web in a more cost-effective, scalable and reliable manner than the customer can do them selves.” So thoughts of web applications, web servers, database servers, email and a number of other types of services come to mind immediately.
You, no doubt, already back up your customers data, files and operating systems, but are you missing the boat on an opportunity to both provide better service and increase your revenues? By providing managed backups as a service, you take the burden off of your customers and allow them to focus on running their business.
Now, you might say “I already provide backups” – yes, that comes with the hosting territory. But the opportunity exists to provide additional levels of backup service – at an additional cost – that include the following:
This is a no-brainer for hosting providers. The question becomes can you effectively provide backup granularity? That is to say, do you have the right backup solution in place that can isolate just SQL Server or just Exchange or just a specific set of files so you can meet the backup selection, backup frequency, and recovery SLA features mentioned above?
Find the right solution, and you have the opportunity to provide your customers a better backup offering, ensure their data, applications and systems are recovered more quickly, and are completely managed and worry free.
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