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SolarWinds MSP Integrates Operations, Spotlights Success, and Reveals Product Updates

Wed, 10/12/2016 - 14:00

DURHAM, North Carolina – October 12, 2016SolarWinds MSP, a global leader in delivering comprehensive, scalable IT service management solutions to MSPs, today announced the rapid integration progress achieved to date, as SolarWinds N-able and LOGICnow officially transition to a unified brand.

SolarWinds® MSP offers IT automation, security, and network and service management—both on-premises and in the cloud. Further differentiating its solutions, SolarWinds MSP leverages data analytics and business intelligence to provide actionable insights that MSPs can use to compete more effectively and better serve their customers.


Since June of this year, SolarWinds MSP has achieved several key milestones including:  

  • Integrating the business operations, marketing, product management, research and development, and support teams
  • Cross-training field and inside sales teams on the new, comprehensive portfolio
  • Providing channel partners using N-central® Remote Monitoring and Management (RMM) with access to MSP Risk Intelligence (formerly MAX Risk Intelligence) and MSP Backup & Recovery (formerly MAX Backup & Disaster Recovery) solutions
  • Welcoming more than 300 new partners each month and managing millions of devices
  • Delivering a new website that provides a unified digital home for all products and resources


As part of its unified vision, mission, and values, SolarWinds MSP has laid the groundwork for its 2017 product portfolio. In addition to simplifying the overall platform branding, SolarWinds MSP expects to complete the following by end of year:

  • Launch the next generation on-premises MSP RMM platform, MSP N-central
  • Complete integration of MSP Backup & Recovery into the on-premises MSP RMM platform
  • Leverage MSP Connect as an additional engine for the Software-as-a-Service (SaaS) RMM platform (formerly MAX RM)
  • Launch Agentless Monitoring to allow customers to manage not only workstations in the cloud, but also routers, printers, and firewalls
  • Integrate MSP Risk Intelligence deeper within the SaaS RMM platform to give customers the ability to easily broaden their managed security services portfolio with a competitive data security offering


“The progress the SolarWinds MSP team has achieved in such a short period of time is monumental, and we have received outstanding feedback from our partners and growing interest from MSPs looking to scale their services and success,” said John Pagliuca, General Manager of SolarWinds MSP. “Our team provides MSPs, of all sizes, with a unique service experience and the expertise, process, technology, and business enablement resources needed to lead as the industry’s most successful IT service providers.”


“SolarWinds MSP is founded on the success of two of the IT channel's most reputable RMM leaders and backed by one of the IT's industry most innovative software companies," said Justin Cameron, VP and COO at NetServe365. "The gloves are off and the company's relentless focus on technical excellence, partner enablement, and business execution grows stronger each day. We're excited about what the future holds for SolarWinds MSP and are eager to take advantage of it.” 

More information about SolarWinds MSP is available at


About SolarWinds MSP

SolarWinds MSP empowers MSPs of every size and scale worldwide to create highly efficient and profitable businesses that drive a measurable competitive advantage. Integrated solutions including automation, security, and network and service management—both on-premises and in the cloud, backed by actionable data insights—help MSPs get the job done easier and faster. SolarWinds MSP helps MSPs focus on what matters most—meeting their SLAs and creating a profitable business. For more information, visit

SolarWinds and SolarWinds MSP are the exclusive property of SolarWinds MSP UK Ltd. or its affiliates and may be registered or pending registration with the U.S. Patent and Trademark Office and in other countries.  All other SolarWinds MSP UK and SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration.  All other trademarks mentioned herein are used for identification purposes only and are trademarks (and may be registered trademarks) of their respective companies.
© 2016 SolarWinds MSP UK Ltd. All Rights Reserved.


For more information:
Karla Walls 
[email protected]
Tel: +44 (0) 1382 309040