White Papers
2018 Trends in North American Managed Services

For more than a decade, the channel community watched managed IT services transform the landscape, picking up converts and rendering resale models obsolete. Once just one of many common partner business types, the managed service model is pre-eminent today among the channel’s most successful and fastest-growing organizations.
The 2018 Trends in North American Managed Services, a special report by SolarWinds and The 2112 Group, shows that managed services—with a core recurring-revenue model that delivers consistent earnings and predictable profits—continue to drive channel partners’ growth and profitability.