With the General Data Protection Regulation (GDPR) set to be implemented in May 2018, IT consultants and managed services… GDPR 101: Key Information MSPs Should Know
When selling cybersecurity services, the last thing you want to hear from prospects is that their current defenses are good… Cybersecurity: Could Overconfidence Lead to an Extinction Event?
Imagine an IT service business firing on all cylinders: clients configured identically, operations running smoothly, and… Take your MSP from Good to Great
If you have been in the IT service business for a while, you likely have the basics down for backup. 5 Steps to Take Backup from Good to Great
Backup isn’t just about storing copies of your customers’ data; it’s really more about what happens when you need to restore… Choosing an online backup tool
Risk management and business continuity planning exercises should include email uptime as a priority. Email continuity
This white paper looks at how this type of cloud service can help with a particular task: archiving corporate email. 10 reasons why you should look to the cloud for your email archiving
In this white paper, we’ll cover a number of key components or processes that your service desk must perform efficiently in… Building the business case for a service desk
Given its importance to the future of IT service delivery, we felt it incumbent upon us to investigate the degree of… The value of data-driven automation to the ITSM industry
In the super fast-paced world of technology, it can be hard to be in “the right place at the right time” to catch a trend and… The importance of data in a managed service business
This whitepaper suggests the types of services that an MSP can offer to truly provide managed security services. Becoming a managed security services provider
Rarely do you hear mention of workstations when you ask a company about their IT disaster recovery plans. Workstations - Disaster Recovery's Untouched Opportunity
From defining your business offering to evaluating your pricing, you are constantly faced with making decisions that require… MSP Pricing Guide
Companies face a constant barrage of spam, viruses, and other malware that can cause significant business harm — ranging from… Email Security Guide
