Resources White Papers

Understanding the new General Data Protection Regulation (GDPR) can be challenging. It’s a complex law with confusing language…

The rules have changed.

With the General Data Protection Regulation (GDPR) set to be implemented in May 2018, IT consultants and managed services…

When selling cybersecurity services, the last thing you want to hear from prospects is that their current defenses are good…

Why did you become a managed services provider (msp)? 

Imagine an IT service business firing on all cylinders: clients configured identically, operations running smoothly, and…

If you have been in the IT service business for a while, you likely have the basics down for backup.

Backup isn’t just about storing copies of your customers’ data; it’s really more about what happens when you need to restore…

Risk management and business continuity planning exercises should include email uptime as a priority.

This white paper looks at how this type of cloud service can help with a particular task: archiving corporate email.

In this white paper, we’ll cover a number of key components or processes that your service desk must perform efficiently in…

Given its importance to the future of IT service delivery, we felt it incumbent upon us to investigate the degree of…

In the super fast-paced world of technology, it can be hard to be in “the right place at the right time” to catch a trend and…

This whitepaper suggests the types of services that an MSP can offer to truly provide managed security services.

Rarely do you hear mention of workstations when you ask a company about their IT disaster recovery plans.