In 2019, we partnered with The 2112 Group to research the health of managed services and the trends shaping the North American… 2019 Trends in North American Managed Services
In 2019, we partnered with The 2112 Group to research the health of managed services and the trends shaping the European… 2019 Trends in European Managed Services
Growing midmarket companies face a host of technological challenges. Affordable Tools and Shared Responsibilities Define Midmarket IT Security Trends
For more than a decade, the channel community watched managed IT services transform the landscape, picking up converts and… 2018 Trends in North American Managed Services
Managed IT services continue to make steady progress in what many see as a conservative, tradition-focused channel landscape… 2018 Trends in European Managed Services
The managed services model can benefit both the IT provider and their clients. The Health of Managed Services
The focus of this white paper is on the practical implementation of a data-incident management process to be implemented by… Dealing with a Data Incident Breach
"On March 7, 2017, WikiLeaks began its series of leaks on the US Central Intelligence Agency (CIA), code-named “Vault 7.” On… The 2017 Cyberattack Storm Aftermath
From defining the business offering to evaluating service pricing, MSPs are constantly faced with making decisions that… Choosing an Online Backup Tool
Building Backup as a Service (BaaS) is a step in the right direction to making money and becoming a trusted partner. Building Backup as a Service
For MSPs that are ready to take their business to the next level, we've compiled this list of the guiding principles used by… 6 Principles to Take Your MSP Business from Good 2 Great
Becoming a managed security service provider creates an opportunity to increase margins by implementing layers of security at… The Path to MSSP
Ransomware attacks are now household problems, enticing cybercriminals to adopt more complex and vicious threats. The Cybersecurity Blueprint
Data loss can be devastating for most companies, and that's why MSPs should offer a holistic business continuity and disaster… Business Continuity Best Practices
Fast, secure, reliable backup is a business-critical priority, yet many SMBs don’t know if their backups will work when the… Backup is Broken
It has become commonplace to say that the state of cybersecurity has changed. 10 Steps to Proactive Security
Understanding the new General Data Protection Regulation (GDPR) can be challenging. It’s a complex law with confusing language… GDPR: A Guidebook
With the General Data Protection Regulation (GDPR) set to be implemented in May 2018, IT consultants and managed services… GDPR 101: Key Information MSPs Should Know
When selling cybersecurity services, the last thing you want to hear from prospects is that their current defenses are good… Cybersecurity: Could Overconfidence Lead to an Extinction Event?
If you have been in the IT service business for a while, you likely have the basics down for backup. 5 Steps to Take Backup from Good to Great
This whitepaper suggests the types of services that an MSP can offer to truly provide managed security services. Becoming a managed security services provider
Rarely do you hear mention of workstations when you ask a company about their IT disaster recovery plans. Workstations - Disaster Recovery's Untouched Opportunity
