Integrating Your RMM and PSA Tool
Managed service providers (MSPs) come in all shapes and sizes. Many begin by offering break/fix services; when someone’s IT breaks, these IT service providers reactively try to fix the issue. This is a purely reactive model. On the other end of the spectrum are businesses providing fully managed services. These businesses proactively place customers on recurring contracts that include ongoing maintenance and monitoring.
Which are you? Somewhere in the middle? Let SolarWinds show you the different types of managed services you can provide, common tools used, and how a seamless integration will help you become more efficient with your managed services.