With more and more end users working from home, using a robust remote control support tool is a must. Michael Lynn and his partners at Pelycon Technologies knew this and found exactly what they were looking for with SolarWinds® Take Control. Take Control gave them the ability to offer instant IT support to clients—increasing productivity, satisfaction, and trust. While they tried other options on the market, they found Take Control allowed them to launch automation and retrieve files in the background without interrupting the end user. Download the case study to learn more about why Pelycon Technologies highly recommends SolarWinds Take Control.