As you grow and expand your service offering, it’s important to support profitability and efficiency in every area of your business—including data protection. The right system could help save your technicians hours of work each week, freeing them up to work on more lucrative projects.
Managed IT services continue to
For more than a decade, t
As the general public grows increasingly conscious of cybersecurity issues due to data breach headlines, businesses have responded by placing an increased emphasis on their security. This is good news for IT services providers who can help meet this heightened demand.
As an MSP, it’s important to understand trends in cybersecurity. We surveyed 101 companies across Singapore and Hong Kong about their top cybersecurity challenges and practices to better understand security breaches, technology management challenges tech pros face, and expected security budget changes in the near future.
Every year, SolarWinds MSP partners with The 2112 Group to research the health of managed services and the forces shaping the market. This whitepaper summarizes our findings.
Read it to find out:
In 2019, we partnered with The 2112 Group to research the health of managed services and the trends shaping the North American market. With 97% of respondents offering some form of recurring-revenue managed services, the health of the market is strong.
Download the whitepaper to find out:
• The current state of the IT channel
In 2019, we partnered with The 2112 Group to research the health of managed services and the trends shaping the European market. With 97% of respondents offering some form of recurring-revenue managed services, the health of the market is strong.
Download the whitepaper to find out:
• The current state of the IT channel
Growing midmarket companies face a host of technological challenges. Understanding the trends in how they are addressing those challenges can help give you a competitive edge in the market. In this study, SolarWinds partnered with International Data Corporation (IDC®) to discover the challenges midmarket companies face in terms of cybersecurity.
Documentation isn’t as exciting as the thrill of solving complex IT problems, but without it your MSP could be far less profitable than you’d like. Consistent, efficient documentation helps you provide quality support and faster resolution times for customers with unique needs who may have to deal with different IT technicians.
Email is baked into the DNA of modern business. It’s also a carrier for malicious software and web links that can bring down entire enterprises.
Make things more difficult even for the determined attackers with SolarWinds Mail Assure — it provides an additional line of defense for Office 365’s cloud-based email system.
For more than a decade, the channel community watched managed IT services transform the landscape, picking up converts and rendering resale models obsolete. Once just one of many common partner business types, the managed service model is pre-eminent today among the channel’s most successful and fastest-growing organizations.
Managed IT services continue to make steady progress in what many see as a conservative, tradition-focused channel landscape on the continent.
The managed services model can benefit both the IT provider and their clients. IT providers get recurring revenue, predictability, and increased efficiency. Customers get proactive service, greater uptime, and longer shelf life from their systems and equipment.
The focus of this white paper is on the practical implementation of a data-incident management process to be implemented by the client. This is very important for your clients, and as the IT service provider or ‘data processor,’ you can make a difference in this regard.
"On March 7, 2017, WikiLeaks began its series of leaks on the US Central Intelligence Agency (CIA), code-named “Vault 7.” On April 14, 2017, the Shadow Brokers hacker group leaked an NSA-created vulnerability dubbed EternalBlue.
It has become commonplace to say that the state of cybersecurity has changed. It’s true—cybercriminals continue evolving their methods of attack. It’s not just malicious actors you have to worry about either—with the world growing more interconnected, it’s more likely than ever that insiders will accidentally cause a data breach.
Why did you become a managed services provider (msp)?
