Multiple ProductsBusiness Continuity Software for MSPs

Help ensure business continuity with a suite of tools that enable you to maintain critical operations, no matter what.

Business Continuity Software

Store files offsite with SolarWinds Backup for fast disaster recovery

Business Continuity Software - Backup

Store files offsite with SolarWinds Backup for fast disaster recovery

Between sophisticated cyberattacks and natural disasters, MSPs must protect customers’ data from a wide variety of threats. Adhering to the 3-2-1 backup rule is the best way to achieve seamless protection in the event of a disaster—but it can be challenging to enforce in a complex business. 

SolarWinds® Backup is a powerful, manageable, cloud-first backup solution that is designed to make it easy to secure data and prevent data loss for customers. By utilizing SolarWinds N-central® and its Backup integration, you can protect physical and virtual services, workstations, documents, and Microsoft 365 data—all from one consolidated dashboard. Information is stored in our worldwide private cloud, and you can choose from 30 ISO- or SOC-certified data centers across the globe to help fulfill specific regulatory requirements. 

Having a secure backup tool plays an important role in helping you create an effective business continuity plan for your customers. With end-to-end AES 256-bit encryption, you can trust data is protected both in transit and at rest.
 

Maintain access and prevent email downtime with business continuity software

Business Continuity Software - Mail

Maintain access and prevent email downtime with business continuity software

Today’s businesses rely on email for maintaining day-to-day business operations and communications. Ensuring that emails get through is critical to keeping customers happy and maintaining operations. SolarWinds® Mail Assure helps MSPs maintain email continuity in numerous ways.

With this business continuity solution, you can prevent email downtime by providing 24/7, reliable access to email through a cloud-based security gateway. This protects customers from server or network outages by removing their reliance on a single source of email stability. In the event of an outage, users can still access email services through an intuitive web console, and MSPs can use Mail Assure to start troubleshooting right away. 

Emails are archived and encrypted in transit and at rest using TLS and AES 256 encryption, respectively. Users can access their emails at any time from ISO-certified  private data centers around the globe. 
 

Restore business operations quickly with secure cloud document management

Business Continuity Software - Passportal

Restore business operations quickly with secure cloud document management

SolarWinds® Passportal + Documentation Manager is a solution for business continuity management on two fronts. First, Passportal promotes better business continuity and disaster recovery by helping MSPs apply password best practices for enhanced cybersecurity. Passportal automatically generates strong, complex, and unique passwords that will help keep hackers out and reduce the likelihood of a successful attack. 

Second, this business continuity software helps ensure that mission-critical information is documented and stored safely in the cloud in the event of a disaster. Documents are protected in a centralized location that authorized technicians can access when needed, helping eliminate wasted time and boosting efficiency. 

Documentation management also helps you provide consistent service delivery to your customer base even after an outage. Having this infrastructure in place makes the process of bringing operations back online faster and more cost effective so your customers can get back to focusing on revenue. 
 

Streamline business continuity management and increase efficiency with all-in-one software

Business Continuity Software - RMM

Streamline business continuity management and increase efficiency with all-in-one software

Any of these business continuity management tools will help you bounce back in the event of a disaster, but many MSPs may not have the resources to invest in three separate solutions. SolarWinds® RMM and N-central make achieving enterprise-grade business continuity possible with a fully integrated, all-in-one tool.

RMM and N-central are affordable, powerful cloud-based IT solutions designed to give MSPs everything they need to deliver high-quality service typically within a few hours—not weeks or months. These solutions are ideal for MSPs that want to scale their business and need tools that help make the most of their time and effort. 

RMM and N-central both offer a variety of SolarWinds integrations that help take your business to the next level, like SolarWinds Backup, Passportal, Mail Assure, Endpoint Detection and Response (EDR) and more. With these tools, you can access everything you need to implement robust business continuity plans—all from one seamlessly integrated solution.
 

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Frequently Asked Questions

What is business continuity?

Business continuity refers to an organization’s ability to ensure that operations and core business processes remain up and running in the event of a natural disaster, cyberattack, or unplanned outage. Business continuity plans usually include the following objectives:

  • Restoring normal business operations within a certain period of time
  • Defining an acceptable amount of data loss
  • Communicating with stakeholders during and after critical events

A variety of different events can cause business disruptions, from small power outages to hardware breakdowns. While you can’t be ready for everything, business continuity plans and software help MSPs protect themselves and their customers from the most common disasters and situations.
 

What is the difference between business continuity and disaster recovery?

Business continuity and disaster recovery are two closely related concepts, but they’re not exactly the same. The difference between the two can be boiled down to timing. 

Business continuity refers to the ability to keep business operations up and running in the event of a disaster. A business continuity plan uses concrete steps to define how an organization will go about maintaining full functionality if disaster strikes.

Disaster recovery, on the other hand, is more focused on restoring full functionality after an event has occurred. Disaster recovery includes procedures for recovering any business-critical files or data and restarting any applications, servers, or operating systems after an event. Disaster recovery is a core component of business continuity and plays a key role in data protection.
 

Why is business continuity important?

Business continuity is important because it helps ensure that your organization stays operational as you work to resolve unexpected issues, which is key to maintaining strong relationships with customers. Disruptions can happen at any time and for a wide variety of reasons—but if your business stays down for a prolonged period of time, your customers might take their business elsewhere. As such, having a business continuity plan boosts your company’s reputation and helps build strong customer relationships.

Other benefits of business continuity include:

  • Boosting morale and employee productivity 
  • Helping to demonstrate compliance requirements 
  • Saving time and money during an unplanned event
  • Improving communication, technology, and security via continuity planning

Get back online as soon as possible with business continuity software

  • Easily recover your files from the cloud
  • Maintain email service, even during an outage
  • Increase efficiency with a streamlined business continuity plan