SolarWinds Remote Monitoring and ManagementRemote Desktop Monitoring Software

Manage your customers’ systems with a remote desktop monitoring tool

remote desktop monitoring software

Monitor and manage devices on your customers’ networks with a unified remote desktop monitoring tool

remote desktop monitoring software

Monitor and manage devices on your customers’ networks with a unified remote desktop monitoring tool

Remote monitoring is a big part of the job for any MSP. Remote monitoring allows MSPs to monitor and manage their customers’ systems from offsite, including workstations, servers, laptops, and whole networks. Having the right tools allows MSPs to provide solutions in a timely fashion and deliver a high quality of service.

The remote desktop monitoring software offered by SolarWinds® RMM provides everything MSPs need to manage, secure, and monitor all things IT—all from a single, unified dashboard. This includes:

●    Laptops
●    Desktops
●    Physical servers
●    VMware virtual servers
●    Mobile devices
●    Network devices and traffic

Monitoring templates and scheduled checks means MSPs can catch and resolve IT issues quickly and effectively, from almost anywhere in the world.

Improve cybersecurity readiness and protect your customers—wherever they are

remote desktop monitoring software

Improve cybersecurity readiness and protect your customers—wherever they are

With remote workers on the rise, many organizations find themselves with users, devices, and business-critical operations spread out across the globe. Without remote PC monitoring software, customers could be at risk for security threats, lost data, and network interruptions that can cost them valuable time and money.

SolarWinds RMM helps MSPs keep customers secure with features like patch management, antivirus, email protection, and more. MSPs can block malicious websites via the web protection feature to help keep customers’ businesses safe from security breaches, and real-time alerts can notify you of suspicious activity.

SolarWinds RMM also lets you configure antivirus protection on workstations and servers to safeguard them against known viruses as well as potential malware threats. For added layers of security, use SolarWinds Mail Assure keep customer email safe by adding a robust filter for incoming and outgoing emails. If a disaster still occurs, keep customers productive with integrated backup and recovery.

Troubleshoot quickly and effectively with graphical dashboards, alerts, and remote access

remote desktop monitoring software

Troubleshoot quickly and effectively with graphical dashboards, alerts, and remote access

Troubleshooting in an environment with many remote endpoints can feel like searching for a needle in a haystack. Remote desktop monitoring software with SolarWinds RMM has numerous features that help you identify the root causes of performance issues within your customers’ systems.

For MSPs getting started with implementing remote monitoring, SolarWinds RMM offers easy setup and generates data-driven insights that can point you in the right direction.  With automated checks and notifications, you’ll be notified of issues or errors the minute that they arise, helping you respond more quickly.

Remotely monitor desktops, laptops, servers, and mobile devices across a wide range of platforms and operating systems, including Windows, macOS, and Linux.

Automate critical tasks to save time and add capacity

remote desktop monitoring software

Automate critical tasks to save time and add capacity

Network management can be challenging for MSPs because there are a lot of tasks that must be repeated periodically to keep business-critical operations running smoothly. SolarWinds RMM eases the burden on IT teams by helping you automate the most labor-intensive and time-consuming processes.

The remote desktop monitoring tools in SolarWinds RMM let you execute upgrades, hardware resets, and configuration changes in bulk.

You can also automate your daily processes for monitoring and maintenance. When it’s time to create reports, SolarWinds RMM automatically generates periodic reports detailing the status of customer desktops, servers, and other devices.

Integrate remote desktop monitoring software with other tools to expand your services and grow when you’re ready

remote desktop monitoring software

Integrate remote desktop monitoring software with other tools to expand your services and grow when you’re ready

A strong remote desktop monitoring tool can provide visibility and control over customer desktops and workstations. It’s also important for MSPs to look for opportunities to take their IT services to the next level. SolarWinds RMM integrates with other tools to help you move beyond remote monitoring and network management to focus on business operations and more.

If you are already using professional services automation (PSA) software, it’s essential that your remote desktop monitoring tool integrates seamlessly. SolarWinds RMM integrates quickly and easily with many of the leading PSA tools on the market, including SolarWinds MSP Manager, so you can begin managing and working tickets right out-of-the-box.

To help streamline operations and efficiency, you can reduce the number of password reset tickets your team has to deal with when you sign up for SolarWinds Passportal Blink. SolarWinds Passportal + Documentation Manager is integrated within SolarWinds RMM, and you can add Blink as an add-on. This lets users reset their own passwords via a self-service portal, reducing the load on your team.

Remote desktop monitoring software designed to help you support and protect from day one

SolarWinds Remote Monitoring and Management

  • Clear dashboards and alerts for faster troubleshooting
  • Built-in remote access and security features
  • Integrated add-on features to expand your services