SolarWinds N-centralMSP Tools for Remote Monitoring

Offer high-quality support to your customers, wherever they are

msp tools for remote monitoring

Gain visibility with powerful remote monitoring tools

msp tools for remote monitoring

Gain visibility with powerful remote monitoring tools

To provide high-quality remote IT support to their customers, MSPs must have complete visibility into their managed networks. However, this can be challenging in diverse and highly virtualized environments with numerous endpoints.

SolarWinds® N-central® has the tools MSPs need to proactively manage and monitor complex networks using minimal manpower. From one unified console, you can efficiently monitor desktops, laptops, virtual machines, mobile devices, and more—no matter where they’re located. SolarWinds N-central allows MSPs to monitor across a variety of operating systems, including Windows, macOS, and various versions of Linux.

The NetPath™ feature within SolarWinds N-central also lets you check the performance of critical network paths even beyond your firewall, providing deep visibility of potential issues with 24/7 monitoring.

Maintain a healthy IT environment for your customers

msp tools for remote monitoring

Maintain a healthy IT environment for your customers

To keep large, complex IT environments healthy, MSPs need access to tools that allow them to catch and resolve issues early. To do this, they need tools for remote monitoring and management that make it easy to maintain order.

With SolarWinds N-central, near real-time alerts provide your team with updates on device availability, backup status, and performance. Defend against potential security threats using antivirus scanning, patch management, and endpoint detection and response. The tool also makes it easy to conduct regular performance checks to help ensure that customers’ hardware and software are healthy and running as expected.

By making it possible for you to keep an eye on all these moving parts with ease, SolarWinds N-central helps ensure you always know what’s going on in your customers’ networks.

Easily monitor mobile devices and keep up with a growing remote workforce

msp tools for remote monitoring

Easily monitor mobile devices and keep up with a growing remote workforce

In recent years, remote monitoring has become more complex due to the addition of mobile devices—and the number of these devices only continues to grow as more companies implement Bring Your Own Device (BYOD) policies.

SolarWinds N-central also includes mobile device management features. Easily keep track of your customers’ smartphones and tablets with built-in mobile device checks and monitoring.

MSPs can conveniently launch remote support on the go from their own smartphones with the SolarWinds N-central mobile app for Android or iOS.

Prevent issues from growing larger with proactive maintenance

msp tools for remote monitoring

Prevent issues from growing larger with proactive maintenance

Successful remote monitoring requires MSPs to have good network visibility to identify any small issues that could cause problems in the future. From there, they need to carry out proactive maintenance to resolve these issues before they affect end users.

SolarWinds N-central makes it easy for MSPs to identify potential issues and resolve them without disrupting end users—or schedule maintenance during off-peak hours to avoid customer downtime.

To help ensure this proactive maintenance is handled securely, SolarWinds N-central also enables granular control of roles and permissions. This means you can grant specific users the appropriate permissions based on their roles within your MSP, so that you don’t have to worry about information or systems access falling into the wrong hands.

Streamline remote monitoring operations with automation capabilities

msp tools for remote monitoring

Streamline remote monitoring operations with automation capabilities

When it comes to remote monitoring for complex IT environments, a tool designed for MSPs with robust automation capabilities can make your technicians more efficient than ever.

To be effective, remote monitoring tasks need to be conducted regularly across workstations, servers, and sites. SolarWinds N-central lets you standardize checks, rules, and tasks to make your technicians’ lives easier. Scripting tools allow MSPs to perform actions automatically across networks—and in bulk. This helps to save time, reduce human errors, and ensure consistency. Using automation to power remote monitoring can even make it easier to expand your business.  

Automation with N-central doesn’t mean you need to learn a scripting language. For example, you can create custom  monitoring services based in PowerShell with a drag-and-drop programming engine. In just a few clicks, you can create complex automation rules that suit your customers’ needs.

Take remote monitoring to the next level with powerful MSP tools

SolarWinds N-central

  • Achieve a high level of visibility into customer environments
  • Stay on top of complex networks and monitor mobile devices with ease
  • Stop potential problems in their tracks with proactive maintenance