MSP Manager Release Notes
Version 2.8.2 was first available for general availability (GA) on July 29, 2016
Fixed Issues
Fixed
The date format in notifications for expired/expiring Service Items is now in the format set in Company culture.
- Fixed
Emails to tickets from Technicians state that customer added a response. We have change this message to be more generic.
- Fixed
An issue where the list of available tickets at the beginning of the billing period changes based on time zone has been resolved.
- Fixed
An issue where, in the customer portal, the completed tickets list would display âLoadingâŚâ when there are no tickets to display has been fixed.
- Fixed
The date format in ticket notifications is now in the format set in Company culture.
- Fixed
Changing a ticket from Completed to Reviewed no longer changes the completed date.
- Fixed
An issue where credits could appear on previous months billing batches has been resolved.
- Fixed
An issue where billed tickets in the list of billable tickets on the Company Dashboard.
- Fixed
An issue where the current date does not reference local time for billing period has been resolved.
- Fixed
An issue where tickets would not appear filtering by âBilling Period Containsâ has been fixed.
Known Issues
Known
Cannot currently add an attachment in responses through the portal. This issue will be fixed in 2.8.3.
- Known
There is no grantable permission for the new Merge Ticket feature - this will be available to all users. This issue will be resolved in version 2.9.
- Known
There is no grantable permission for add customers, contacts, and locations on the fly - this will be available to all users. This issue is resolved in version 2.9.
