MSP Manager Release Notes
Version 2.8.1 was first available for general availability (GA) on July 22, 2016
Fixed Issues
Fixed
An issue where creating a ticket from a ticket request increments the ticket queue count but doesn’t decrement the ticket request count has been fixed.
- Fixed
An issue where overage calculations on hourly retainer service items would not calculate correctly if the base amount was set to $0 has been fixed.
- Fixed
An issue that prevented viewing attachments on billed tickets has been resolved.
- Fixed
An issue that could cause duplicate notifications for old responses to be sent has been resolved.
- Fixed
On stop timer event, "Describe what you were working on..." popup window was not displaying. This has been resolved.
Known Issues
Known
There is no grantable permission for the new Merge Ticket feature - this will be available to all users. This issue will be resolved in version 2.9.
- Known
There is no grantable permission for add customers, contacts, and locations on the fly - this will be available to all users. This issue is resolved in version 2.9.
