MSP Manager Release Notes

Version 2.2.4, was first available for general availability (GA) on December 4, 2015

Fixed Issues

  • Fixed

    Display name on response not properly displayed on new inbound tickets

  • Fixed

    Under certain circumstances, ticket routing properly identifies the customer but does not create the ticket

  • Fixed

    Under certain circumstances, inbound emails are detected but fail to create a ticket

  • Fixed

    Under certain circumstances, new email responses are not properly added to existing tickets

  • Fixed

    Improved IMAP error display for Gmail errors