MSP Manager Release Notes
Version 2.2.2, was first available for general availability (GA) on November 10, 2015
Fixed Issues
Fixed
RMM Integration - Add RMM Work Type
Fixed
RMM Integration- Correct the Error Message to be more Specific for Rmm Assets
Fixed
Service Item- If we remove default tax check-box from contract editor then also it remain displaying as active.
Fixed
Billing- Calculation of billing getting Incorrect for flat fee contract.
Fixed
Time should not be display in nano seconds in exported CSV file.
Fixed
Helpdesk -Open Tickets-Timer-Unable to Stop Timer for ticket.
Fixed
Quick tickets window not displaying for specific users
Fixed
Created Date and time displaying "NaN:NaN"
Fixed
Contract editor- If we delete asset form "view info panel" then deleted asset still displaying in asset panel.
Fixed
Add response button Label should get changed "new response."
Fixed
Quick Ticket - Contracts Pick List is Showing Inactive Contracts, and saying Customers
Fixed
Bug - inactive contracts should not display in quick ticket dropdown
Fixed
RMM - Ticket Priority Urgent and Critical not returning in the RMM API
Fixed
SLAPolicyEngineSlave Worker Role publish Profile missing
Known Issues
Known
An issue where creating a new ticket from Customers > Tickets and then abandoning the ticket by navigating to a different node in Customers (Passwords, Service Items, Rates, etc.), you are continually prompted that the ticket has not been saved while navigating within the Customers menu.
Workaround: Reload using F5 or the browser reload button. You also may click 'Cancel' in the ticket editor rather than navigating away.