MSP Anywhere Release Notes

Version 6.80.17, was first available for general availability (GA) for this release on August 3, 2017 and for MSP Connect on August 9, 2017. 

Check out "What’s New" and "Fixed Issues" for this version of MSP Anywhere below. If interested, please see the complete list of changes in this release.

Tech Console/MSP Connect*Viewer:

What's New

  • New

    We now have a preview pane at the Windows Viewer which will display the multiple monitors of the remote Agent. Simply clicking on each monitor will change the Remote Desktop screen to that one which has been selected.

  • New

    Now in place the ability to Enable/Disable Clipboard Synchronization during Agent Sessions. This has been added as a security precaution to preventing Clipboard Synchronization when multiple technicians are performing session to the same Agent to avoid sharing confidential information being copied on either the local or remote devices to the remote device or the clipboard of any technician currently connected.
    MSPA-Windows-6-80-17-Clipboard.png

  • New

    The ability to customize the location where video recordings are kept is now in place.
    MSPA-Windows-6-80-17-VideoLocation.png

  • New

    New information is now added as a popup to the Drop Files icon on the viewer

  • New

    Additional checks and error handling added to support recording on the viewer

  • New

    Application shortcuts have now been streamlined to provide more consistency.
    MSPA-Windows-6-80-17-Shortcuts.png

Fixed Issues

  • Fixed

    Resolved an issue where in view modes “Downscale to Window” or “Always fit window” using full Screen would freeze when accessing a machine with the same resolution as the Viewer.

 

Agent - Windows:

What's New

  • New

    The Agent will now make recurrent DNS query of the gateway to address certain firewall limitations when establishing rules by FQDN.

Fixed Issues

  • Fixed

    Corrected the behavior of Auto Detect graphic adaptors not working in various situations.