MSP Anywhere Release Notes

Version 1.01.3, was first available for general availability (GA) on August 11, 2017

Check out "What’s New" and "Fixed Issues" for this version of MSP Anywhere below. If interested, please see the complete list of changes in this release.

What's New

  • New

    VoIP now available on Mac Viewer

  • New

    We now have a preview pane at the Windows Viewer which will display the multiple monitors of the remote Agent. Simply clicking on each monitor will change the Remote Desktop screen to that one which has been selected.

    PreviewPanes.jpg

  • New

    Now in place the ability to Enable/Disable Clipboard Synchronization during Agent Sessions. This has been added as a security precaution to preventing Clipboard Synchronization when multiple technicians are performing session to the same Agent to avoid sharing confidential information being copied on either the local or remote devices to the remote device or the clipboard of any technician currently connected.

    ClipboardSync.png

  • New

    Application shortcuts have now been streamlined to provide more consistency.
    AppShortcuts.png

    Clicking on this icon will open the web page listing all the Viewer’s available shortcuts.

  • New

    Improvements to provide stability and consistency with Windows version for the Sign me in Automatically feature

  • New

    Implemented P2P discovery on console and launch viewer with P2P in case of discovery success

  • New

    Implemented the open Mini Chat Viewer on top right corner of viewer

Fixed Issues

  • Fixed

    Console will now only open one viewer session. If an attempt to open a session with another session already open, the console will open the same session.

  • Fixed

    Resolved an issue where  in view modes “Downscale to Window” or “Always fit window” using full Screen would freeze when accessing a machine with the same resolution as the Viewer

  • Fixed

    Resolved the issue regarding the Technician name not showing when connecting from N-central Mac Viewer

  • Fixed

    An issue blocking Keyboard and Mouse from working on mac 10.9 is now resolved.