SolarWinds BackupRemote Backup Service

Offer your customers better protection with a remote backup service

Remote Backup Service

Protect customer data from disasters by keeping an offsite copy of backups and archives

Remote Backup Service 1

Protect customer data from disasters by keeping an offsite copy of backups and archives

Today’s enterprises face many potential data loss problems—malware, hard drive crashes, corrupt files, human error, and more. With traditional backups, physical disasters that impact your production data may also affect backups stored in the same location—which defeats the purpose of a backup. 
SolarWinds® Backup provides peace of mind for your MSP and your customers by keeping a cloud-based copy of your backups and archives offsite, safe from natural disasters. Even in the event of a ransomware attack that infects the network, backups stored remotely will be safe. The offsite copy is ready to restore at any time and accessible as long as there is an internet connection. This remote backup service helps you better protect your customers and more quickly resume operations, even in the face of a disaster.

 

Back up more efficiently with remote backup software optimized for cloud-first backup and recovery

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Back up more efficiently with remote backup software optimized for cloud-first backup and recovery

Unlike traditional remote backup solutions that have been retrofitted for the cloud, SolarWinds Backup was designed specifically for direct-to-cloud backup, sending data over the WAN. Our efficient architecture makes daily backups small, lightweight, and fast.

The TrueDelta technology included in SolarWinds Backup is the secret to its quick restore capabilities—it works at the byte level from inside the disk so incremental backups are smaller and faster than traditional backups. This allows you to back up more frequently, which helps you meet or exceed recovery point objectives (RPOs) and back up as efficiently as possible. 

The Backup Accelerator feature also helps you save time by scanning for changes in the background and decreasing the backup times for larger files. All of these features add up to fast, efficient, cloud-first backup and recovery that helps minimize downtime.
 

Help keep your customers’ backups secure in certified data centers around the world

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Help keep your customers’ backups secure in certified data centers around the world

When it comes to remote backup software for service providers, it’s not enough to know that your customers’ data will be sent to a cloud server offsite. The cloud doesn’t automatically guarantee security, and MSPs need to know where their backup vendors are sending their sensitive data.
Private cloud storage is included in the base price when you purchase SolarWinds Backup. AES 256-bit encryption secures your files both in transit and at rest, and you can create your own private encryption keys to prevent unauthorized access. 

Backups in this remote backup service are stored in the ISO or SOC-certified data center of your choice. There are 30 data centers around the world to choose from, so you can keep customer data in your region if desired. This offsite data backup solution is designed to safeguard your critical business data in a way that prioritizes security and efficiency.
 

Adopt a hybrid approach by combining cloud-based and optional local storage in a remote backup service

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Adopt a hybrid approach by combining cloud-based and optional local storage in a remote backup service

Even though cloud-based remote backup service is the most scalable and cost-effective option for MSPs, cloud-first doesn’t have to mean cloud-only. SolarWinds Backup gives you the option to combine local and cloud storage to offer the best support.

In addition to the version sent to the cloud, the remote backup service included in SolarWinds Backup lets you keep an optional local copy of your backups using the hardware of your choice and the LocalSpeedVault Feature. This makes recovery much quicker because the product automatically searches for the relevant data in the closest location first, before retrieving data from the cloud as needed.

Because the LocalSpeedVault is not a cloud aggregator, the entire backup process is not dependent upon the local storage device. This helps eliminate a potential single point of failure often associated with proprietary backup appliances. You can also create a standby server for failover at any time, further minimizing the chances of data loss and accelerating recovery.
 

Get More on Remote Backup

Frequently Asked Questions

What is remote backup?

Remote backup solutions offer the best line of defense when it comes to protecting data. A remote backup service backs up a copy of your customer’s data to a cloud server in a remote data center. 

Files, folders, or the entire contents of hard drives can be automatically backed up on a regularly scheduled basis or incrementally as the information changes. Backing up data to a server in a remote data center helps mitigate the risk of data loss associated with natural disasters (such as fires, floods, earthquakes, hurricanes, and tornadoes), technological malfunction (such as hard drive crashes), or human error (such as accidental deletion or formatting).
 

What if I have servers in more than one place?

By their very nature, most MSPs have client servers in more than one location. SolarWinds Backup is a streamlined remote backup solution that can help you manage the complexity of data protection in the multi-tenant environment. Our web-based management console can manage backups from multiple locations, and direct-to-cloud backup agents let you manage data protection for all of your customers without having to travel from site to site.

SolarWinds Backup is a cloud-first SaaS application, so there’s no proprietary appliance or server to maintain, repair, or expand as data grows. With this remote backup solution, you have everything you need to fully back up your customers’ servers, workstations, and Microsoft 365—even if they’re in different locations.
 

Where is my backup data stored?

Storing data in the cloud offsite is an efficient way to follow the “3-2-1 rule” for data protection. With SolarWinds Backup, your customers’ data is stored in our private cloud, comprising 30 offsite data centers across the globe, each of which is ISO or SOC certified, with 99.999% uptime, and boasts 24/7 physical security.

Geographically distributed data centers could also help you meet data locality requirements. You have the freedom to choose a data center and keep your customers’ data in region.
 

What is the “3-2-1 rule”?

The “3-2-1 rule” is a backup and recovery methodology that helps ensure that data is adequately protected by keeping a clean copy of your data available for recovery whenever needed. To follow the rule, MSPs must keep:

  • Three copies of data—There should be three copies of all data, including production data and two backups 
  • Two different storage media types—Both copies of the backed up data should be kept in two different kinds of storage to reduce the risk of failure and build in redundancy. Common storage types include internal or external hard drives, removable storage drives, and the cloud.
  • One offsite copy—At least one data copy should be stored offsite to keep it safe from physical damage or natural disasters.

The “3-2-1 rule” is widely regarded as an integral part of data protection best practices.
 

Guard against disaster scenarios with a remote backup service

SolarWinds Backup

  • Keep a backup offsite in cloud storage for peace of mind
  • Perform frequent, lightweight backups to support rapid recovery
  • Adopt a hybrid approach by adding local storage for even greater protection