As an MSP, you’re a high-value target for cybercriminals. They know you have insider access to applications, devices, networks, and sensitive data for multiple businesses, so one successful hit against you compromises your customers. Since your job is to keep your customers safe, you need to use strong password policies within your own team to reduce risk.

With the rise of cyberattacks against MSPs, cybersecurity has never been more important to your business. Following best practices for password security can help make you and your customers harder to hack–potentially saving you time and money.

As a growing MSP, the last thing you want to deal with is a security breach in your own network and systems. Your security is interlinked with your customers, and a security breach could cost you revenue, customers, and your reputation. Help protect yourself and your customers by focusing on security within your own business.

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If your SMBs don’t seem to care about their backup solution, change the conversation to one about data protection to help increase recurring revenue. Painting a picture of the cost to your customer’s business if the worst should happen can help drive your customer to sign up for proactive, managed data protection services.

As an MSP, managing Macs doesn’t have to be hard. With the right tools, you can easily monitor, manage, and protect Mac devices from the same dashboard you use to manage Windows machines and servers. 

In this eBook, you will learn:

Don’t leave your endpoints vulnerable to attack by using remote administration tools like Remote Desktop Protocol (RDP). SolarWinds^® Take Control avoids the vulnerabilities inherent in RDP-based solutions by routing traffic through an intermediary that is much harder for hackers to penetrate.

Free product trial periods can be fun—but they can also be short. It’s hard to know in that brief period whether the product will stand the test of time. If it does, it will be a great asset that scales with your business as it grows. If it doesn’t—you’ll likely end up frustrated and looking for another solution soon. 

Securing privileged credentials without a password management solution can be time-consuming, difficult, and inefficient. But Solarwinds^®️ Passportal is designed to make it easy, efficient, and profitable.

As a small, two-person shop, AttentiveIT places a premium on efficiency. They want any solution they roll out to be easy to implement and provide immediate value to their business and their customers.

This guide was designed to walk you step-by-step through the process of recoverability testing with SolarWinds^® Backup, our cloud-first solution built to help with your backup and recovery needs. With virtualization technology and an easy-to-use-interface, there’s no need to put recoverability testing on the back burner.

Selling backup doesn’t have to be so hard. Learn how to take your MSP business from good to great by shifting the conversation from backup to data protection. Many customers don’t want to buy backup—but they do want to buy data protection. Data protection provides customers peace of mind. With it, they can quickly get back to business as usual after a disaster. 

When ransomware or disaster strikes, your customers will inevitably call you. They’ve come to rely on your IT expertise and will fully expect you to save them in their time of need. The only problem is once they call, it’s too late to have the conversation. 
 

Automation is the solution great Managed Service Providers (MSPs) use to free up time spent on repetitive tasks. Automation can help MSPs invest in other areas of the business, enabling growth, streamlining manual tasks, eliminating manual activities, and giving technicians back their time to focus on activities that drive business.

Unfortunately, many IT terms and concepts can be confusing if you don’t have a technical background. Products intended for consumer or home use are often promoted using words similar to those for professional IT products—which in reality are very different.

Managed service providers (MSPs) come in all shapes and sizes. Many begin by offering break/fix services; when someone’s IT breaks, these IT service providers reactively try to fix the issue. This is a purely reactive model. On the other end of the spectrum are businesses providing fully managed services.

Whether you find yourself lost in a sea of legacy backup systems or struggling to scale as your business grows, data protection can get sticky. In Five Common Data Protection Problems: How Leading MSPs Solved Them, you can learn from the lived experiences of some of our award-winning managed IT services providers.