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Coffee Break Mini Webcast Series Session Three: IT Documentation Best Practices

Better documentation practices can boost your team’s efficiency and help your techs deliver consistent customer service—which will help you grow your MSP. Join us for the third installment of our Coffee Break Mini Webcast series November 21 at 11 a.m. to learn more. We’ll discuss how proper documentation can help you increase productivity and discuss ways to:

  • Standardize MSP and client documentation 
  • Find information faster and reduce wasted time
  • Centralize and safeguard data

Learn how documentation best practices can help your MSP reduce costs—and increase profits. Register now.

Time: November 21, 2019 - 11:00am ET
Length: 30 min

Social Engineering: Prevention Tips & Best Practices

Your customers expect their MSP to keep them safe. Join us December 3, when we’ll discuss ways you can help protect your customers against cybercriminals, including:

  • Social engineering techniques on email 
  • The top three prevention tips you can use to help protect your customers
  • Best practices using SolarWinds Mail® Assure as an additional layer of protection

Learn how to protect your customers—and yourself—from email threats. Sign up today.

Time: December 3, 2019: 10am - 11am EST
Length: 1 hour

RMM - Automation Office Hours

Automation is one of the areas that separates successful MSPs from less successful ones and can help you streamline many of the tasks that you do every day.

Join Marc-Andre Tanguay, senior process automation manager, and Eric Anthony, principal, customer success , for a special Q&A session designed to help you understand how to deploy automation more effectively. There are multiple dates to choose from.

Time: See the registration page for times.
Length: 1 hour

N-central – Automation Office Hours

Automation is one of the areas that separates successful MSPs from less successful ones and can help you streamline many of the tasks that you do every day.

Join Marc-Andre Tanguay, senior process automation manager, for a special Q&A session designed to help you understand how to deploy automation more effectively. There are multiple dates to choose from.

Time: See the registration page for times.
Length: 1 hour

The Daily RMM Demo

Join us for a live demo of the SolarWinds® RMM product to see all of its features in action and learn how to navigate the dashboard. There will be at least 15 minutes of Q&A time to make sure all of your product related questions are answered. Please register for the day of the week that works best for you.

Time: 1:00 pm EST Monday thru Friday
Length: 1 hour

SolarWinds Remote Management Foundations

Take our FREE training course and become a SolarWinds® Remote Monitoring & Management (RMM) Certified Specialist.

RMM Foundations is an introductory training session for the RMM platform. Learn how to navigate the Dashboard, deploy agents, and configure features with ease. With a few minutes of instruction, you will learn how to use the RMM dashboard. The session concludes with an assessment and SolarWinds RMM Specialist certification.

Time: The course is offered several times. Please register for the date and time that works for you.
Length: 1 hour

Ask the N-central Experts

Join a live daily Q&A as they offer insight, answers and best practices relating to the deployment, configuration and optimization of Solarwinds N-central software. These high-value, interactive training sessions are offered daily in different time zones.

Time: Offered Monday thru Friday at Various Times
Length: 1 hour

The Daily SolarWinds N-central Demo

Join the SolarWinds MSP Sales Engineering team for a live walkthrough of the customizable and scalable N-central Remote Monitoring and Management platform. This one hour session will also include an opportunity for Q&A. This webinar occurs at 1pm EST Monday thru Friday.

Time: 1pm EST Monday thru Friday
Length: 1 hour

N-Central General Tools Demos

SolarWinds MSP offers a portfolio of tools to help you grow and manage your business. Please join our sales engineers as we provide a live walkthough and Q&A session to get you familiar with all that we offer!

Time: Register for a time that fits your needs
Length: 1 hour

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