When it comes to protecting endpoints from cyberthreats, two main options include antivirus (AV) and endpoint detection and response (EDR) solutions. While both have their place, you’ll often have to choose one or the other, as they tend to compete for resources.
With more and more end users working from home, using a robust remote control support tool is a must. Michael Lynn and his partners at Pelycon Technologies knew this and found exactly what they were looking for with SolarWinds® Take Control. Take Control gave them the ability to offer instant IT support to clients—increasing productivity, satisfaction, and trust.
Email is a key vector for cybersecurity threats, and with more clients moving to cloud-based solutions, it’s important to have the best email security solution to help safeguard your end users.
As you grow and expand your service offering, it’s important to support profitability and efficiency in every area of your business—including data protection. The right system could help save your technicians hours of work each week, freeing them up to work on more lucrative projects.
Ransomware threats have been a scourge on business for years now. A successful attack can take a business offline for a while—and potentially cause them to lose money paying a ransom if they can’t recover their data. To keep customers happy, your goal should be to get them up and running as soon as possible.
When it comes to security, the battle is often won or lost at the endpoint. When it comes to endpoint security, you often hear about two main solutions—antivirus (AV) and endpoint detection and response (EDR). While both play their part, they do compete for resources on an endpoint, so you will need to make a choice. But how do you choose?
Beginning as a family business, Resilient Business Systems has operated for more than 15 years. From day one, they emphasized meeting their customers’ needs and focused on removing barriers. Because of this “customer-first” mentality, they chose SolarWinds® Take Control for their remote support tools.
Cybercriminals continue to innovate their cyberthreat tactics. Protecting customers requires a good layered security strategy. Central to that strategy involves protecting your customers’ endpoints from threats.
For years, cybercriminals have worked to circumvent traditional security measures. Finding loopholes in defenses, flaws in systems, or new means of attack means they can turn a profit for their cybercriminal activities. As a result, cyberthreats continuously evolve, often faster than humans can keep up.
It’s important to provide your customers with the best defense against cybersecurity threats. Unfortunately, traditional antivirus programs operating on signatures can’t adequately defend against some of the most hazardous cyberthreats. To protect against modern threats, MSPs need to take a layered approach to security.
Managed IT services continue to
For more than a decade, t
The East Texas Council of Governments (ETCOG) is a voluntary association that serves governmental agencies over a 14-county territory. With some servers located more than an hour away, the ability to work remotely is extremely important to the ETCOG IT staff.
Digimite Technology is a successful managed services provider with more than 15 years in the business. Over time, they’ve honed their practices and achieved growth through a mixture of hiring great people and treating them well, and in turn, providing outstanding service that wins them referrals.
Businesses are increasingly turning to cloud services for their critical business operations, and Microsoft 365™ is quickly becoming the industry standard for email, productivity software, and collaboration tools. But no service is infallible—even Microsoft 365 can be vulnerable to cyberthreats or downtime events.
Microsoft 365 is fast becoming the de facto standard for business email communications. And while this provides a lot of convenience for companies, this also makes it an attractive target for cybercriminals. With email being mission-critical for businesses, it makes sense to fortify your Microsoft 365 email security with additional protection.
Over time, the IT world has grown increasingly complex. Years ago, most employees worked within an office, giving IT teams and IT providers greater control of what goes on and off the network. They could think in terms of perimeter-based security—a model where you set up your defenses to protect against threats external to a corporate network in a build.
As the general public grows increasingly conscious of cybersecurity issues due to data breach headlines, businesses have responded by placing an increased emphasis on their security. This is good news for IT services providers who can help meet this heightened demand.
PCnet, an IT service provider based in Wichita, Texas, uses SolarWinds® Endpoint Detection and Response (EDR) to help their customers improve security. While many customers have replaced their AV with SolarWinds EDR, some customers remained hesitant.
As your business grows, you’ll likely experience a substantial increase in service tickets related to password management. Securely and efficiently managing passwords and client information is time-consuming when a team of technicians must do it—across multiple customer environments.
Earning new customer business is hard work—so don’t let it go to waste by starting out on the wrong foot. Make a great first impression by nailing the onboarding process. Our eBook gives you five practical tips to ensure your onboarding strategy is smooth and sets the right tone from the very beginning.
As an MSP, you want to provide your customers with the best defense against cybersecurity threats. Unfortunately, traditional antivirus programs that operate on signatures cannot adequately defend against some of the most hazardous cyberthreats. To protect against modern threats, MSPs need to take a layered approach to security.
