Are you prepared to quickly get back up and running after your data is lost? If you’re only using Office 365^® to store your data and don’t have a good backup solution, the answer is no. A good cloud-first backup solution is essential to smoothly restore business continuity for your clients after a crisis.

In business-to-business (B2B) sales, taking a consultative approach leads to a win-win for you and your customer. So it’s important to get to know your customers and their needs first before giving them the hard sell right off the bat. Read our eBook to learn:

MSPs operating under a proactive services model know the benefits—like better prediction of revenue, higher-quality service, and ability to plan ahead, just to name a few. But if you’re transitioning into a proactive services model, you may not experience these benefits if you’re not using the right tools.

As an MSP, you’re a high-value target for cybercriminals. They know you have insider access to applications, devices, networks, and sensitive data for multiple businesses, so one successful hit against you compromises your customers. Since your job is to keep your customers safe, you need to use strong password policies within your own team to reduce risk.

With the rise of cyberattacks against MSPs, cybersecurity has never been more important to your business. Following best practices for password security can help make you and your customers harder to hack–potentially saving you time and money.

As a growing MSP, the last thing you want to deal with is a security breach in your own network and systems. Your security is interlinked with your customers, and a security breach could cost you revenue, customers, and your reputation. Help protect yourself and your customers by focusing on security within your own business.

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Documentation isn’t as exciting as the thrill of solving complex IT problems, but without it your MSP could be far less profitable than you’d like. Consistent, efficient documentation helps you provide quality support and faster resolution times for customers with unique needs who may have to deal with different IT technicians.

If your SMBs don’t seem to care about their backup solution, change the conversation to one about data protection to help increase recurring revenue. Painting a picture of the cost to your customer’s business if the worst should happen can help drive your customer to sign up for proactive, managed data protection services.

As an MSP, managing Macs doesn’t have to be hard. With the right tools, you can easily monitor, manage, and protect Mac devices from the same dashboard you use to manage Windows machines and servers. 

In this eBook, you will learn:

Don’t leave your endpoints vulnerable to attack by using remote administration tools like Remote Desktop Protocol (RDP). SolarWinds^® Take Control avoids the vulnerabilities inherent in RDP-based solutions by routing traffic through an intermediary that is much harder for hackers to penetrate.

Free product trial periods can be fun—but they can also be short. It’s hard to know in that brief period whether the product will stand the test of time. If it does, it will be a great asset that scales with your business as it grows. If it doesn’t—you’ll likely end up frustrated and looking for another solution soon. 

This guide was designed to walk you step-by-step through the process of recoverability testing with SolarWinds^® Backup, our cloud-first solution built to help with your backup and recovery needs. With virtualization technology and an easy-to-use-interface, there’s no need to put recoverability testing on the back burner.

Email is baked into the DNA of modern business. It’s also a carrier for malicious software and web links that can bring down entire enterprises.

Make things more difficult even for the determined attackers with SolarWinds Mail Assure — it provides an additional line of defense for Office 365’s cloud-based email system.

Selling backup doesn’t have to be so hard. Learn how to take your MSP business from good to great by shifting the conversation from backup to data protection. Many customers don’t want to buy backup—but they do want to buy data protection. Data protection provides customers peace of mind. With it, they can quickly get back to business as usual after a disaster. 

For more than a decade, the channel community watched managed IT services transform the landscape, picking up converts and rendering resale models obsolete. Once just one of many common partner business types, the managed service model is pre-eminent today among the channel’s most successful and fastest-growing organizations. 
 

Managed IT services continue to make steady progress in what many see as a conservative, tradition-focused channel landscape on the continent.

When ransomware or disaster strikes, your customers will inevitably call you. They’ve come to rely on your IT expertise and will fully expect you to save them in their time of need. The only problem is once they call, it’s too late to have the conversation. 
 

The managed services model can benefit both the IT provider and their clients. IT providers get recurring revenue, predictability, and increased efficiency. Customers get proactive service, greater uptime, and longer shelf life from their systems and equipment. 
 

Automation is the solution great Managed Service Providers (MSPs) use to free up time spent on repetitive tasks. Automation can help MSPs invest in other areas of the business, enabling growth, streamlining manual tasks, eliminating manual activities, and giving technicians back their time to focus on activities that drive business.

The focus of this white paper is on the practical implementation of a data-incident management process to be implemented by the client. This is very important for your clients, and as the IT service provider or ‘data processor,’ you can make a difference in this regard.