Managed services continues to be a high growth market, mostly due to the reliance of SMBs on their IT infrastructure without the IT budgets to justify staffing their own technicians. MSPs are in a perfect position to continue to shift SMBs away from hourly rates and into fully managed services.
The most successful MSPs focus on providing an outstanding experience for their customers. A strong customer experience not only keeps your clients loyal, but it can also earn you glowing referrals that bring you more business.
“For many years, the enterprise has been a primary focus for the cyberadversary, but this is changing. The enterprise still controls the money, the valuable information, the access, and the data that the adversaries are looking for—but they are now a harder target.
With the General Data Protection Regulation (GDPR) set to be implemented in May 2018, IT consultants and managed services providers (MSPs) have been wondering how the new law will affect them. In many cases, the IT press has treated this new regulation with a mixture of panic and consternation.
Becoming a managed security service provider creates an opportunity to increase margins by implementing layers of security at client sites. This white paper defines the kinds of attacks MSPs can help customers avoid and suggests the types of services that an MSP can offer to best provide managed security services.
Data loss can be devastating for most companies, and that's why MSPs should offer a holistic business continuity and disaster recovery (BCDR) strategy.
Understanding the new General Data Protection Regulation (GDPR) can be challenging. It’s a complex law with confusing language. Making matters worse, the law has a far reach and prescribes potentially hefty fines for non-compliance. Without understanding the basics of the law, it could be easy to make an unwitting mistake that could cost you.
Fast, secure, reliable backup is a business-critical priority, yet many SMBs don’t know if their backups will work when the time comes to restore their data. Gartner thinks backup is broken and that there are numerous obstacles to efficient backup, including that it’s slow and unreliable.
An ounce of prevention is worth a pound of cure, especially on the road to backup and recovery. Let this eBook guide your thinking from understanding the risks to preventing and recovering from a disaster.
The goal of every MSP should be predictability. This eBook offers five steps MSPs should take to boost their backup business and better protect their customers. From addressing the lack of backup efficiency to delivering backup services using fully integrated technology, MSPs learn about what it takes to build an efficient, productive, and predictable backup business.
The rules have changed. With the upcoming rollout of the General Data Protection Regulation (GDPR), businesses will have to improve their data security procedures or face potentially steep consequences.
The General Data Protection Regulation (GDPR) is designed to further the protections around the privacy and integrity of personal data of EU citizens.
Download this valuable whitepaper for insights into the general data protection regulation’s (GDPR) impact on compliance-as-a-service offerings.
Imagine an IT service business firing on all cylinders: clients configured identically, operations running smoothly, and customers happy to pay you each month. Sounds good, right?
You may already be this good, but you can always take steps to improve your business on the path to “greatness.”
