Backups and recovery go hand in hand; backups are useless if they can’t be recovered. But with thousands of databases and limited resources, you simply can’t run test restores on them all.

For IT professionals, protecting confidential or regulated data, managing vulnerabilities, and demonstrating the value of these activities can be a major challenge. This guide, designed specifically for IT professionals, introduces risk intelligence and offers the essentials to help protect your company from a data breach. 

One of the open secrets of IT is, while most organizations back up their data, very few actually test to determine if those backups work. This consists of two parts: backup verification and restore verification. Of the two, backup verification is easier, and restore verification is more neglected.

Managed services continues to be a high growth market, mostly due to the reliance of SMBs on their IT infrastructure without the IT budgets to justify staffing their own technicians. MSPs are in a perfect position to continue to shift SMBs away from hourly rates and into fully managed services.

The most successful MSPs focus on providing an outstanding experience for their customers. A strong customer experience not only keeps your clients loyal, but it can also earn you glowing referrals that bring you more business.

“For many years, the enterprise has been a primary focus for the cyberadversary, but this is changing. The enterprise still controls the money, the valuable information, the access, and the data that the adversaries are looking for—but they are now a harder target.

An ounce of prevention is worth a pound of cure, especially on the road to backup and recovery. Let this eBook guide your thinking from understanding the risks to preventing and recovering from a disaster.

The goal of every MSP should be predictability. This eBook offers five steps MSPs should take to boost their backup business and better protect their customers. From addressing the lack of backup efficiency to delivering backup services using fully integrated technology, MSPs learn about what it takes to build an efficient, productive, and predictable backup business.

The General Data Protection Regulation (GDPR) is designed to further the protections around the privacy and integrity of personal data of EU citizens.

When an IT incident occurs, two important tools can help tell the story. A remote monitoring and management (RMM) platform tells of what has gone wrong at a customer’s site; a professional services automation (PSA) platform explains what was done to fix the issue. The combination of these two solutions allows MSPs to quickly respond to issues.