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Ideas to Make IT Hum

Security

April 2020 Patch Tuesday Update: 113 CVE Numbers Addressed

By Gill Langston

- 15 April, 2020

This month’s Patch Tuesday release addresses 113 CVE numbers, with 19 listed as “Critical,” including a fix for a recently announced 0-day vulnerability from March.

Security

The 7 Most Important Facts about Endpoint Security

By SolarWinds MSP

- 14 April, 2020

MSPs looking to keep pace with evolving security technology shouldn’t lose sight of the importance of maintaining effective endpoint security for their customers.

PSA

Automated Help Desk: Eight Ideas for Ticket Management

By SolarWinds MSP

- 13 April, 2020

For MSPs looking to improve their workflow and provide more efficient service to their customers, these eight ticket management and workflow optimization ideas are a good place to start.

Operations

How Do You Know If You’re Paying Your Employees the Right Rate?

By Eric Anthony

- 9 April, 2020

As your MSP grows, knowing how much to pay your techs is crucial to helping you continue to build a strong business. Eric Anthony offers advice on how to plan this out.

PSA

Choosing The Best IT Ticket Management System: 4 Important Questions

By SolarWinds MSP

- 7 April, 2020

For MSPs looking to streamline operations and pinpoint where they can make improvements across their product lines, the right IT ticket management system can be a game changer.

Backup & Disaster Recovery

Key Tips for Efficient Hyper-V Backup

By SolarWinds MSP

- 6 April, 2020

Virtual machines have a critical role to play in digitally driven organizations, but MSPs need to be sure they’re backing up data properly to reap the benefits of virtualization.

Backup & Disaster Recovery

6 Best Practices for Backup and Recovery in an MSP

By SolarWinds MSP

- 6 April, 2020

Regular backups are indispensable for data security. Here are six MSP best practices to help ensure safe backups and restores.

Mail

Keep Your Customers Safe on Office 365

By Mia Thompson

- 3 April, 2020

With more and more companies placing Microsoft Office 365 at the center of their business systems, it’s becoming a bigger target for cybercriminals. Mia Thompson looks at how you can add extra protection for your customers.

Managed Services

Handling the COVID-19 Situation: What it Means for MSPs

By Simon Becket

- 2 April, 2020

Two weeks into the major disruption caused by the COVID-19 pandemic, Simon Beckett of UK-based Dynacom IT Support shares his insight into how MSPs can help their customers.

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This document is provided for informational purposes only. SolarWinds makes no warranty, express or implied, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information contained herein.

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SolarWinds MSP Blog

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Security

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Backup & Disaster Recovery

Mail

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