Types Of Data Backups
In an interconnected business climate, data disasters can strike at any time. Servers can experience hardware failures. Power lines can fall during a storm. An employee can click on the wrong link, setting in motion massive data loss. All of these can cause a business to grind to a halt. But with the stakes for data loss so high, Managed Service Providers (MSPs) know that they must invest in several types of data backups.
Keeping a Copy
MSPs often have relied on three methods to back up their clients’ data:
- Full backups
- Incremental backups
- Differential backups
With full backups, a complete copy is made of a dataset, whether that data comes from individual computers or an entire server. There are several advantages to this type of backup. For one, full backups offer a shorter timeframe to restore data, since the backup is complete and located on one piece of media.
With a full backup, the process can be slower and more storage intensive. For this reason, full backups aren’t run as often: once a week, once a day or, depending on a client’s needs and available resources, the backup may be run more regularly.
Incremental backups begin with a full backup. From there, they only copy the changes in data compared with the previous backup. To understand this, imagine, for example, a company that performs incremental data backups once each day. The backup on day five will only include the new data from that day – and not the incremental changes made between days two and three.
This is one of the limitations of incremental backups. An advantage, though, is that incremental backups are quicker to perform and less storage intensive than full backups.
The third type is the differential backup. Like the incremental backup, this begins with a full backup. The differential backup then copies and stores only the newer data. But unlike incremental backups, differential backups copy all of the changes made since the original, full backup. For this reason, they demand more resources than incremental backups.
More advanced types of backups have been introduced. These include synthetic backups, incremental forever backups and mirror backups, among others. Combined with more common types of backups, these help MSPs to manage risks from clients’ data loss.
A Need for Improvement
The problems posed by data loss can be catastrophic. Especially worrying is the prevalence of this risk among small, medium-sized and large businesses. A survey by the Disaster Recovery Preparedness Council punctuated this point.
Data loss can cost in the millions of dollars, with experts estimating a cost of $5,000 per minute from the loss of critical applications. Although many organizations can rebound from lost data, others experience significant setback as staff scramble to make up lost work, and the organization’s reputation takes a hit publicly.
The 2014 survey found that more than a third of organizations reported that they had lost critical applications or data files for hours. About 20 percent lost critical applications over a period of days. Additionally, the report found that some 73 percent of companies worldwide were failing to prepare for service and data disasters.
As for data recovery? After disasters, about 20 percent of organizations reported that they could only partially recover data, the survey found.
The Causes of Data Loss
The largest cause of these problems appears to come from hardware and software failures. Human error comes in a close second place.
But outsiders’ attacks are an issue, too. The concern isn’t only for security and data breaches, but also for data loss.
Organizations have grown increasingly worried about ransomware, in particular. And for good reason. The software works by attacking individual computers or networks and locking down data – with a ransom demand issued for money, in exchange for unlocking the data. These aren’t isolated incidents. In 2015, the FBI reported over 2,400 incidents of ransomware attacks, with victims losing some $24 million.
In one case, Hollywood Presbyterian Medical Center, in Los Angeles, found that its systems had been hijacked by ransomware. The malware locked down access to medical records, preventing staff from being able to share these records with each other. With this crucial service interrupted, hospital leadership had one option: to pay a $17,000 ransom.
The Backup Solution for MSPs
Data loss and service outages can be catastrophic. But managed service providers can help clients to drastically reduce this risk.
What’s the best option for MSPs? IT professionals agree: SolarWinds MSP (formerly LOGICnow) is an industry leader.
With MSP Backup & Disaster Recovery, you can quickly return all of your clients’ systems to safe states, protecting both their financial assets and organizational reputations. We offer unparalleled solutions, all of which are ready for any disaster.
How It Works
There are numerous types of backups available, with each offering its own advantages and drawbacks. But don’t fret. We make the decision easy for you.
MSP Backup & Disaster Recovery is a complete IT solution, offering:
- True Delta, with backups that copy changes at the block level. This allows you to provide rapid, agile backups – and to back up data more frequently.
- System restoration within minutes of an IT disaster.
- File recoveries from either physical or virtual servers. Our system automates this decision, in order to provide the fastest recovery option.
- Automatic updates to a virtual server, with a standby virtual server updated after each live backup.
- Support for virtual systems, including VMware ESX and Hyper-V.
- Complete transparency. You can monitor all backups via our intuitive web-based console.
- Data centers you can trust. Our data centers are all either ISO-certified or SSAE-compliant, giving you peace of mind in your backup integrity.
The Ability to Customize Service
For MSPs, we know that one size doesn’t fit all. That’s why MSP Backup & Disaster Recovery offers a high level of customization for your clients.
For file versioning, you can:
- Set a minimum number of versions for backing up specific files.
- Ensure that files are versioned across Windows and Mac OS X systems.
Archiving is also a key tool to preserve data and is a must-have for organizations that meet government regulations, like HIPAA. MSP Backup & Disaster Recovery makes custom archiving a breeze.
With our archiving solution, you can:
- Quickly and easily archive files with just a click.
- Cover an entire network, whether you’re archiving application data from MySQL or Windows Server files.
- Archive a file, a folder or even a complete server. You can choose what to archive, at a specific level.
- Protect your archives with tough encryption. This includes AES 128-bit, AES 256-bit and 448-bit Blowfish.
Our offsite data centers offer a high level of security with a 99.999 percent uptime guarantee. But if you’d like to stay in your own data center, you can still run MSP Backup & Disaster Recovery within your infrastructure. Using our software, you can fine-tune the management of your data, while still executing seed loadings.
Putting a Price on the Value of Data
For MSPs, one thing can help sway decision-makers as they consider the value of layered security and a complete disaster recovery solution. We’re talking about the numbers. Decision-makers benefit when they can clearly see what they stand to lose, and gain, by implementing these solutions.
Enter MSP Risk Intelligence.
With MSP Risk Intelligence, you can put a dollar figure to a network’s vulnerabilities. With real-time network scans, you can assess threats from sensitive data, access permissions and other vulnerabilities, while listing the exact financial risk of these threats. It’s a dream for decision-makers – and for contracted IT professionals.
With the global managed security services industry estimated to reach nearly $30 billion by 2020, this kind of insight is crucial for business relationships – especially for managed service providers who are looking to work as managed security service providers.
So, what can you expect to reveal with MSP Risk Intelligence reports?
You can start with a risk assessment that puts a dollar value on data threats. And you can add a number of additional insights that help drive decision-making, including:
- Discovery of sensitive data across an entire network, such as Social Security numbers, driver’s license numbers and credit card information
- Locations of potential data breaches, showing where the greatest risks originate
- Alerts of inappropriate access across a network
- PCI compliance scans
Sign Up for a Free Trial
MSP Backup & Disaster Recovery and MSP Risk Intelligence are two important prongs in a layered security solution. And it’s no surprise why MSPs continue to praise SolarWinds MSP; they’ve experienced a 98 percent customer retention rate using our solutions.
Give us a try for free. You can see why other MSPs choose intelligence while maximizing uptime and decreasing data loss.
About SolarWinds MSP
SolarWinds MSP delivers the only 100% SaaS, fully cloud-based IT service management (ITSM) platform, backed by collective intelligence and the highest levels of layered security. Our MAX products including Risk Intelligence, Remote Management, Backup & Disaster Recovery, Mail and Service Desk – comprise the market’s most widely trusted integrated solution.
Deployed on millions of endpoints across hundreds of thousands of networks, the platform has the industry vision to define and deliver the future of the market. SolarWinds MSP provides the most comprehensive IT security available as well as LOGICcards, the first ever IT notification feature powered by prescriptive analytics and machine learning.
SolarWinds MSP'S passion is helping IT professionals secure and manage their systems and data through actionable insights, rewriting the rules of IT.
For more information, contact us today.
Disaster Recovery Preparedness Benchmark: http://drbenchmark.org/wp-content/uploads/2014/02/ANNUAL_REPORT-DRPBenchmark_Survey_Results_2014_report.pdf
Washington Post: https://www.washingtonpost.com/world/national-security/these-hackers-can-hold-a-town-hostage-and-they-want-ransom--paid-in-bitcoin/2016/03/18/1a2e2494-eba9-11e5-bc08-3e03a5b41910_story.html
Washington Post: https://www.washingtonpost.com/news/morning-mix/wp/2016/02/18/after-computer-hack-l-a-hospital-pays-17000-in-bitcoin-ransom-to-get-back-medical-records/?tid=a_inl