Remote Support Software Reviews
When No1reviews.com released its list of the Top 10 Remote PC Access Services, SolarWinds MSP (formerly LOGICnow) made the cut with a four-star overall rating.
“They’re high-quality, professional systems with plenty of tools to help you keep track of what’s going on within your network,” the review reads. “The in-depth analysis tools and management features are what set [it] apart from its competitors.”
Let’s break down the review further.
SolarWinds MSP earned five stars for security thanks to a patch management protocol that includes automatic upgrades to the latest versions, vulnerability scans, maintenance task automation and more.
Four and a half stars were granted to MSP RMM's features that include a service desk, backup, disaster recovery and a mail system among others.
Said the review: “The service desk options allow you to streamline customer service by offering a ticketing system. You can also monitor the progress of customer tickets to check on whether the concern has been dealt with.”
Compatibility and access methods registered four stars thanks to SolarWinds MSP's compatibility with Windows, Linus and OS X. Users can remotely manage mobile devices, software applications or entire servers and networks.
Said the review: “There are also mobile apps to help customers and staff to access remote features properly.”
Another four stars was granted to SolarWinds MSP's customer support due to having a physical presence in over 35 countries.
Registration and ease of joining
SolarWinds MSP's remote management software also earned four stars for its registration and ease of joining. Find out how easy it is to sign up for a free 30-day trial today.
Said the review: “Packages are tailored to your needs so you can pick and choose what you need (or don’t need)."
Review SolarWinds MSP Remote Management Software for Yourself
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