Remote Monitoring Software
Managed service providers (MSPs) need a remote monitoring software solution that can help them offer the responsiveness, efficiency and comprehensive support their customers rely on. Delivering quality remote monitoring and management (RMM) software services to customers allows MSPs to grow their business and expand their customer base, all while instilling customer confidence that their computing and networking environments are being monitored, managed and secured around the clock against lurking cyber threats.
SolarWinds MSP (formerly LOGICnow) offers the best remote monitoring software platform on the market with MSP RMM. From web protection to automated monitoring and maintenance, MSP RMM offers every tool necessary to improve system performance in one single dashboard.
Remote Network and Data Management From SolarWinds MSP
MSP RMM is a cloud-based remote monitoring software solution that provides next-generation tools for today’s MSPs and their customers. Here’s how:
- Benefit 1: System Security
Network and data security will always be a top concern for organizations of all shapes, sizes and budgets. MSP RMM includes a managed antivirus solution to counter current and emerging security threats in real time. It utilizes four antivirus engines running concurrently in order to detect and identify a wider range of threats.
It can automatically perform deep dives to patch system vulnerabilities. MSPs can customize the patch scans in order to reduce exposure while also preserving overall system efficiency and business continuity.
With MSP RMM, your customers will have peace of mind knowing that their computing, networking and data assets are securely protected around the clock.
- Benefit 2: Automated Maintenance
It’s a drain on valuable resources and time to manually perform routine network maintenance. You need to free your time for performing other critical tasks — like delivering consistent service and growing your MSP business.
MSP RMM empowers you to do more for your clients in less time by automating remote management tasks such as software updates and installs, bulk changes and running routine scripts. In addition, its proactive architecture empowers you to spot IT problems before they impact a customer’s business and guarantees their business continuity.
- Benefit 3: Backup and Disaster Recovery
Protect your client’s data assets with the hybrid-cloud backup and recovery solutions available through MSP RMM. Data changes can be tracked at the block level, which supports rapid backups and recovery. Data can be backed up from individual files all the way up through entire servers, which protects your clients from potentially crippling data breaches and the financial and operational fallout that they can cause.
Most importantly, MSP RMM enables you to remedy IT issues quickly and seamlessly, without interrupting end users or impacting your customers’ business operations.
The Remote Monitoring Software Tools You Need in One Dashboard
With MSP RMM, you can manage all IT security issues for your customers from the convenience of a single dashboard console. Best of all, every monitoring and management task can be performed remotely from any geographic location with Internet access.
To maximize efficiencies, the tools bundled into MSP RMM allow you to deliver comprehensive security services to your customers:
- Provide web security and protection, with the ability to deny access to inappropriate web sites
- Perform deep analytics to spot threat trends, identify data breaches and patch vulnerabilities proactively
- Manage mobile devices as they enter, roam and leave customer networks
This type of layered security approach protects businesses from all angles and prevents malware access from various potential sources.
MSP RMM offers the tools you need to provide proactive, detective and reactive security to your clients, complete with the data-driven insights they need to make the business case for complete IT security. Illustrating current and potential IT threats in financial terms will also help you upsell additional remote monitoring and management services to your customer’s financial decision makers.
Big Data and Remote Monitoring Intelligence
Imagine how much better your MSP service offerings could be if you had data scientists working to provide you with unique insights into optimizing your customer’s networks. SolarWinds MSP analyzes the data insights from the over 2,000,000 endpoints we manage and uses this information to provide users with LOGICcards — vital pieces of descriptive analytics and recommendations for immediate security actions.
Using this collective intelligence, you can spot critical trends such as emerging security threats or service packs experiencing high failure rates. Users can view this data remotely from anywhere. Armed with these analytics, you will be able to make informed decisions, take proactive measures and deliver the best service offerings to customers in ways that would otherwise be unavailable or impossible to achieve.
Remote Monitoring Software That Is Truly Flexible
It is not uncommon for businesses to run a mix of disparate operating systems within their environments. And yet it is puzzling why so many RMM solutions are designed to run on certain operating systems and not others.
To fill this industry void, every new feature from SolarWinds MSP can be deployed with the same simplicity and efficiency on Microsoft Windows, Mac and Linux operating systems. This is all offered without an increase in cost for the average MSP or IT professional!
You can also access mobile apps for smartphones and tablets that enable our remote monitoring software to be managed on the go. This makes it easier for you to perform service tasks during on-site visits and allows you to access all of the data insights you need at any time, helping you deliver consistent and superior services.
Comprehensive Solutions From SolarWinds MSP
Find out for yourself why MSP RMM from SolarWinds MSP is the remote monitoring software solution that will set you apart within the industry. Our single comprehensive dashboard provides you remote access to manage patches, antivirus, web protection and filtering, backup and disaster recovery, asset and inventory tracking and advanced data analytics to help you prevent, diagnose and react to data threats.
Start a free trial of MSP RMM today! No credit card details are required, and we offer technical support throughout your trial period to ensure that you fully experience all of the ways that our remote monitoring software can help your MSP business flourish!
U.S. Computer Emergency Readiness Team: www.us-cert.gov