Remote IT Services
In a business world that is becoming more remote and globalized than ever before, the need for a remote IT service is becoming all the more critical for enterprise companies. And the benefits of a remote IT service are being brought to the surface as businesses begin to invest more heavily in such technology.
SolarWinds MSP (formerly LOGICnow) provides remote IT software to managed service providers, network administrators and other professionals to make remote IT services easy and seamless.
Our Range of IT Services
Using our cloud-based software, you can perform a wide range of IT services no matter where you are or what time of day it is. Just a sampling of these services include:
- Antivirus management
- Inventory and asset tracking
- Data backups
- Disaster recovery
- Risk intelligence surrounding data or security breaches
- Web protection
- Manual or automated maintenance
- Data analyzation
- Patch management
In addition to the functions themselves, there are some additional key features of our IT software.
Our software isn’t limited to managing just the desktops and other internal hardware of your clients. Mobile devices such as smartphones, tablets and laptops can be managed with the same level of ease.
Despite being a remote service, our software still allows you to manage your IT in one centralized location. Enjoy complete visibility of all your assets and tasks in one single dashboard.
Our software is proactive, meaning you’ll be alerted of any issues or trends as they arise, even if you’re halfway across the world. This allows you to stay close to your job no matter how far away you go.
SolarWinds MSP is compatible with Mac, Windows and Linux systems as well as virtual machines, giving you complete control of all clients and their respective assets. Everything from networks and servers to routers and printers can be remotely managed with SolarWinds MSP.
All remote viewing sessions are protected with a secure connection with minimal effect on bandwidth as to not disrupt the workflow of your clients. Connections are made immediately, even through firewalls.
You'll enjoy a remote service desk complete with ticket management, time tracking, reporting, billing and everything else you need to perform effective IT service from afar.
Discover more about how SolarWinds MSP can exceed your expectations for remote IT service by signing up for a free 30-day trial today.