Network Backup Solution
For managed service providers (MSPs), finding the right network backup solution is a major consideration.
Here’s why: Client systems are complex ecosystems. Video files, SQL Server data, personally identifiable information, Word documents — together, these represent just a fraction of the data that networks house. And they speak to the data complexity that MSPs must manage.
They also speak to the mounting demand for storage. Organizations across the globe are facing a growing challenge as they work to accommodate the ever-increasing demand for data storage. Workers are producing more data than ever, and by one estimate, the global production of data will reach 40 trillion gigabytes in 2020.
Organizational leaders are growing more cognizant of the need to defend this data with a network backup solution. Some industries are legally bound to do so. U.S. laws, such as the Sarbanes-Oxley Act, require that organizations preserve their data. Noncompliance can mean fines from the government.
And these fines can be steep. Financial firms, for example, can face fines in the millions of dollars from the federal government, if they are found to be noncompliant with their regulatory requirements.
Data Breaches Are Expensive
Many organizational decision-makers have also grown aware of security threats to their networks. But what’s driving this awareness?
One word: money. Every year, businesses spend more than $50 billion in their defense against viruses alone. And with newspapers running splashy headlines about data breaches, such as Target’s massive breach in 2014, organizational decision-makers have grown more aware than ever of their vulnerabilities.
These kinds of data breaches come with significant costs, both to a business’ brand and bottom line. When Sony was hacked in 2014, not only did the company lose somewhere between $150 million and $300 million — the breach allowed hackers to release countless internal documents, and smear the reputations of employees across the company. The event was a PR fiasco with long-term consequences for the company’s brand.
Network security is a must-have as a defense against these kinds of scenarios. But network backup solutions are crucial in the event of a data loss, too — a very real possibility in the case of a breach.
Data Loss is Pervasive
According to Verizon, there were more than 2,000 security incidents in 2015 that led to data losses. The report notes that no industry was secure. Nor was the size of an organization a predictor of its vulnerability.
Verizon's warnings are supported by other global surveys, too. The Disaster Recovery Preparedness Council, in a study of international organizations, found that over the course of a year, about 20 percent of organizations experienced some permanent data loss. The Council also warned that about 75 percent of organizations were unprepared to recover from a data disaster.
What's causing these breaches and data losses? Hackers are one source of the problem. After a break in, hackers may deliberately corrupt or steal data, potentially crippling a network. Malware can accomplish a similar effect. Once inside the network, malware can spread from workstation to workstation and irrecoverably corrupt network data.
Human Mistakes Abound
In its report, the Disaster Recovery Preparedness Council notes that human error makes up more than 40 percent of outages.
The room for error is large. Users can inadvertently delete critical data. They may open an attachment from an untrusted email address and cause a domino effect of data loss across a network. The list goes on.
However it happens, organizational data is at risk, with plenty of opportunities for permanent data loss and inadvertent breaches.
Consequences for Morale
Data breaches don't only affect the bottom line. They can also have major — if unquantifiable — implications for employees.
In one survey, 24 percent of IT professionals reported that data loss hurt employee morale. It's not hard to see why. Having invested months in developing a project or report, employee morale could sag if that work were permanently lost. Scrambling to make up for lost work isn't a heartening exercise — or an enjoyable way to spend time.
Another reason to invest in network backup solutions: the potential to lose proprietary information. An organization may spend months or even years preparing for an acquisition. If those plans, along with supporting documents, were permanently lost, an organization could face irreparable damage. Competitors could find themselves emboldened, and the organization's brand could suffer.
Types of Network Backup Solutions
IT experts say that organizations should use several types of storage to back up their data and prevent data losses. This redundancy offers the greatest protection. Storage options include:
External hard drives. This is an especially convenient option for small and medium-sized businesses since the costs for external drives are generally low. Still, external hard drives come with their downsides. For one, they require their own backups in case they fail. Then there’s the time factor. Connecting drives and backing up data can be cumbersome for employees, especially those who travel frequently.
Thumb drives. This is an especially economical option. Flash drives take up little space or electrical power and are conveniently portable for traveling workers. But like external hard drives, they can break or be stolen. Their storage is often slim, too.
Network-attached storage. NAS provides organizations with affordable storage. By backing up data over Ethernet connections or Wi-Fi, NAS can unburden network servers while creating redundant layers of data backups.
Cloud storage. This is a valuable option for organizations of all sizes. But cloud storage is particularly useful for small and medium-sized organizations, which often don't have the financial ability to build up servers with large amounts of storage capacity. Additionally, offsite servers may be kept at a higher level of security. One issue to consider is bandwidth. For some organizations, a cloud solution may require the expenditure of too much bandwidth, exceeding a monthly allowance. These organizations should be especially careful to find a vendor whose network backup solution operates efficiently.
No matter the mixture of storage options, IT experts maintain that MSPs are crucial collaborators, especially for small and medium-sized organizations.
An Efficient, Comprehensive Backup Solution
Some organizations prefer cloud storage. Others prefer a combination of NAS and external hard drives.
But with SolarWinds MSP (formerly LOGICnow), MSPs can support their clients with a scalable and efficient network backup solution, no matter their preferred storage. MSP Backup & Recovery keeps business continuous, whether you’re responding to a malware attack or a server fire.
You can maintain continuous recovery with:
- True Delta. Track changes in data at the block level, and keep your cloud backups light on bandwidth.
- Super fast recoveries. MSP Backup & Recovery automates your restores, by assessing both physical and virtual servers, and opting for the speediest solution.
- Support for virtual systems. We natively support VMware ESX and Hyper-V
- Simplified monitoring. You can quickly check out the progress of your backups using our simple and elegant web-based console.
For regulated industries such as finance and health care, data archiving can be a legal requirement. But even for companies that don't face regulations, archiving is a best practice. Good archives allow you to retrieve crucial data years later, beyond traditional backup windows.
With MSP Backup & Recovery, you can quickly — and flexibly — archive your network’s data. Features include:
- Cross-platform support. We support data archiving across Windows, Mac OS X, Unix, VMware, Hyper-V, and Windows Server, among others, and keep your entire network covered.
- Support for application data. You can archive data from Oracle, MySQL, SQL Server, SharePoint and Exchange.
- Control which data you archive. MSP Backup & Recovery allows you to archive files, applications, a client’s operating system or even an entire server.
- Unbreakable encryption. Data remains encrypted whether it's in transit or at rest, using AES 128-bit, AES 256-bit or 448-bit Blowfish, with private key encryption.
- Hybrid archiving. You can maintain perfectly synced archives both locally and in the cloud, ensuring that your data is protected with an extra layer of redundancy.
By default, our network backup solution stores data for 28 days. But as MSPs know, some crucial files may not be changed daily, leaving you with only a single backup. To protect against this kind of vulnerability, MSP Backup & Recovery allows you to set minimum numbers of file versions. Here, you can:
- Set custom file versioning rules for specific files.
- Version your files across operating systems.
- Monitor your file versions through a single dashboard.
Only the Software
Have a client who prefers to use a private infrastructure? Not a problem. With our software-only version, you can execute your own seed loadings for backups and recoveries and rely on your own data centers. Features include:
- Continuous recovery. Recover at any point from a standby virtual server, which stays continuously updated.
- Virtual machine recovery. If you need, you can restore to a virtual machine.
- Improved backup windows. True Delta decreases your backup windows, using compression and deep duplication.
- PSA integration. You can connect MSP Backup & Recovery with your professional services automation software.
- Branding. You can easily white label our software-only version to fit your client’s brand.
Use the Cloud — and Local Storage
No need to pick a favorite. With MSP Backup & Recovery, you can rely on seamless, local-cloud hybrid backups, and get the best of both options. Features include:
- Perfect syncing. You don’t have to fret. Your data remains perfectly synced across local and cloud storage.
- Support for multiple local devices. Back up locally using USB drives, NAS, or even a workstation.
- Automated recoveries. MSP Backup & Recovery selects the speediest recovery option, should you face a data disaster — a key benefit for organizations with telecommuters and locally stationed employees.
Try Our Network Backup Solution
Sound too good to be true? Don’t just take our word for it. Try MSP Backup & Recovery with a free 30-day trial and see why MSPs continue to choose intelligence with SolarWinds MSP.
About SolarWinds MSP
SolarWinds MSP delivers the only 100% SaaS, fully cloud-based IT service management (ITSM) platform, backed by collective intelligence and the highest levels of layered security. SolarWinds MSP’s products including Risk Intelligence, RMM, Backup & Recovery, Access Manager, Mail Protection and Anywhere – comprise the market’s most widely trusted integrated solution.
Deployed on millions of endpoints across hundreds of thousands of networks, the platform has the industry vision to define and deliver the future of the market. SolarWinds MSP provides the most comprehensive IT security available as well as the first ever IT notification feature powered by prescriptive analytics and machine learning.
SolarWinds MSP’s passion is helping IT professionals secure and manage their systems and data through actionable insights, rewriting the rules of IT.
For more information, visit www.SolarWindsMSP.com.
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