Email Continuity Solutions
Email downtime can be costly. Some of the obvious dangers are loss of revenue, loss of employee productivity, loss of potential business opportunities and the potential of a damaged business reputation. In today’s always plugged-in world, email being accessible 100% of the time is vital. Any disruption of this service is considered unforgivable.
This shouldn’t just be an IT concern or only a small part of a disaster recovery plan, it should be part of a comprehensive business plan. Ensure your client's email system is always secure, available and reliable with email continuity solutions available with SolarWinds Mail Assure from SolarWinds MSP (formerly LOGICnow).
Email Dictates Business Continuity
Access to your client's email platform needs to be available at all times. Today there are many remote workers in multiple time zones, sales personnel working 24x7, and of course many companies are using workers around the world who need access. Business needs to always be available, and businesses that rely on email to conduct their business must have constant access to preserve their normal business operations.
Your clients must have the ability to maintain a positive rapport with their customers. Much of that will be done by phone or face-to-face contact, but email is a vital customer contact channel. An extended email outage can result in a lot of time spent rebuilding that customer relationship.
Lost Email Continuity Means Lost Revenue
Many business emails include vital information that is included in attachments. These files are being sent both inside and outside a business, and some of these emails may even have implications for industry regulatory compliance. All of this potentially sensitive data must be tracked and stored.
The infrastructure bandwidth needed to monitor, track and store email alone can break a business’ budget. If and when this infrastructure goes down, the cost to restore it and the loss of valuable data can be devastating. Suppose an email that was lost contained the final version of an immediately needed customer proposal. Without email continuity solutions, this business opportunity could be missed entirely.
According to TechTarget, email interruptions come with a cost. "Native American Services Corp. (NASCO), a construction management company based in Smerlterville, ID, suspects one interruption may have cost the company a $75 million sale.”
Email Continuity From SolarWinds Mail Assure
Your clients need the ability to always send and receive email, even if infrastructure fails. SolarWinds Mail Assure offers email continuity solutions by using a cloud-based email gateway. If your client's primary email service fails, SolarWinds Mail Assure's always-on service allows them to continue sending, receiving and accessing emails without a loss of valuable business continuity.
Also, by using multiple data centers located around the world, your clients are protected from server or network outages and are not stuck relying on a single source of email stability. This added stability and security will help your clients avoid costly problems including:
- Loss of Productivity
When people are interrupted, their productivity drops. Email downtime and not having access to needed information can be a constant interruption. Awaiting a response that is expected to come via email becomes a stressful, unproductive timeframe.
- Non-Compliance With Industry Data Regulations
Interrupted email continuity be not only a data loss issue, but it could also be an intellectual property issue. Could your client be at risk for non-compliance with industry data security requirements such as HIPAA? Can they pass the eDiscovery process in the case of litigation?
All businesses must have email continuity solutions and policies in place that secure intellectual property and sensitive information. Depending on their business, they may be dealing with financial regulations, insurance regulations, etc. Email archive standards must be in place to ensure proper retention policies are applied to inbound, outbound and internal emails.
Necessary Benefits of SolarWinds Mail Assure
Email continuity is becoming an essential part of email service. Its purpose is to allow your email users to seamlessly access, send and receive emails during any mail server downtime. And when the outage is over, all the email is synced, and your end users are not impacted. So the end user never even realizes there was an outage, and time-sensitive business isn't missed.
Other benefits of the cloud-based SolarWinds Mail Assure service include:
- Layered security features
By running multiple anti-malware engines, SolarWinds Mail Assure protects your customers from phishing and other network threats that are common to email. Advanced email filtering, blacklisting, quarantining, attachment blocking and real-time emerging threat detection all help keep your clients safe while they conduct daily business.
- No costly and complex infrastructure investment
SolarWinds Mail Assure provides a straightforward alternative to setting up, managing and monitoring an on-premise email server system. It comes with multiple MX entries, redundant load balancers and fault-tolerant server clusters to provide a reliable continuity solution, and it's easy to install and configure. SolarWinds Mail Assure is also platform-agnostic, meaning it can integrate with any existing email system including Outlook, Google apps and Microsoft Office 365.
- Encrypted email archiving
Emails are encrypted in transit and in storage, keeping emails safe and secure. Industry-leading security protocols are integral to making SolarWinds Mail Assure the safest available email continuity solution.
To find out how SolarWinds Mail Assure can help you provide the email security, archiving and continuity solutions your clients rely on, start your free trial today. It takes less than 10 minutes to get up and running, and your free trial comes with technical support.
About SolarWinds MSP
SolarWinds MSP delivers the only 100% SaaS, fully cloud-based IT service management (ITSM) platform, backed by collective intelligence and the highest levels of layered security. SolarWinds MSP’s products — including Risk Intelligence, RMM, Backup & Recovery, Mail and Service Desk — comprise the market’s most widely trusted integrated solution.
Deployed on millions of endpoints across hundreds of thousands of networks, the platform has the industry vision to define and deliver the future of the market. SolarWinds MSP provides the most comprehensive IT security available as well as LOGICcards, the first ever IT notification feature powered by prescriptive analytics and machine learning.
SolarWinds MSP’s passion is helping IT professionals secure and manage their systems and data through actionable insights, rewriting the rules of IT. For more information, visit www.logicnow.com.
Tech Target: http://searchdisasterrecovery.techtarget.com/feature/Email-continuity-can-be-costly