What Are Advanced Monitoring Agents?
The Advanced Monitoring Agent in SolarWinds RMM is designed to give you almost complete control when managing your customers’ IT. SolarWinds RMM, the remote monitoring and management platform from SolarWinds MSP, is built to help you streamline processes and outrun your competition with efficient, cloud-based, automated maintenance.
What Is an Advanced Monitoring Agent?
The Advanced Monitoring Agent in SolarWinds RMM is software pushed to workstations and servers that allows technicians to monitor and manage them remotely. Once installed, software agents can run around the clock without end-user intervention. In other words, the Advanced Monitoring Agent in SolarWinds RMM can keep watch on workstations and servers, even when your customers are away from their computers.
What Does the Advanced Monitoring Agent Do?
Monitoring agents help keep workstations, servers, and networks up-to-date via 24/7 monitoring. They alert IT support staff to potential problems and help them keep malicious software off their customers’ systems. These agents help MSPs and technology professionals keep track of networks while helping ensure safety and reliability. SolarWinds RMM can also help make maintenance more efficient by allowing MSPs to automate routine tasks. Once you push the Advanced Monitoring Agent in SolarWinds RMM to workstations and servers across customer sites, you can:
- Receive alerts on potential issues
- Patch and update software across your customer base
- Schedule tasks, like updating and running antivirus or performing daily backups
- Automate routine maintenance
Advanced Monitoring Software Features
With SolarWinds MSP, your clients' business security and continuity remain top priority. Our remote monitoring and management software is built to empower MSPs to streamline both IT maintenance and security by automating much of the routine monitoring and management. In other words, it continues running, even when you or your clients are clocked out.
Some key features include:
- Monitoring and management for servers and workstations across multiple customer sites
- Alerts on issues across your managed networks, like disk health, out-of-date antivirus, and service status
- Configuration profiles to allow you to push out agents en masse and onboard new customers quickly
- Secure connections and encrypted data transfers via HTTPS
SolarWinds RMM includes remote access to servers and networks. If RMM detects a virus or discovers a maintenance issue, you can remotely connect to the machine and fix the problem without leaving your desk. Since you don’t have to travel, you can save time and minimize downtime for your clients.
SolarWinds RMM is designed to offer robust technology capabilities while providing access to dedicated customer service support when you need it. More than 22,000 MSPs worldwide choose SolarWinds MSP to help them manage their IT services business. Want to join them? Start a free trial of SolarWinds RMM to experience our Advanced Monitoring Agent today.
How Your Clients Can Benefit from Network Monitoring Software
Network monitoring software can help businesses stay safe and productive. Businesses need their networks for crucial day-to-day operations. If the network has an outage or gets hit with a cyberattack, your clients may be unable to complete their work—or they could miss out on important customer communications. SolarWinds RMM offers network monitoring in addition to endpoint and server monitoring. You can monitor your customers’ networks from the same web-based dashboard as their servers and workstations, instead of juggling multiple solutions. Integrated within SolarWinds RMM is NetPath™, a network monitoring feature that allows you to view slowdowns in traffic both inside and outside your managed networks.