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      Home Blog IT Support
      MSP Business

      Do you speak Mac? Terms you should know when providing Mac support

      By Brian Best
      - 27 April, 2018
      You may offer Mac support in your MSP business, but unless you actually speak the lingo, clients may still doubt your expertise, warns Brian Best.
      Suited man using a tablet computer
      MSP Business

      The CEO loves his iPad - this is why you should love it too!

      By Brian Best
      - 23 March, 2018
      With the growing popularity of Mac devices, MSPs need to be careful when discussing support for the platform, warns our Mac expert Brian Best.
      IT Support

      Human-Centric IT: Why MSPs Need to Manage People, Not Processes

      By Dave Sobel
      - 19 December, 2017
      A move away from tools that focus on devices to those that focus on users can be a huge benefit to MSPs as work environments transform, says Dave Sobel.
      IT Support

      4 Steps to Managing Local Admin Rights

      By Nick Cavalancia
      - 28 September, 2017
      A lot has been written about the perils of giving out local admin rights from a data security perspective. In this blog, Nick Cavalancia offers advice on how you can effectively contain and manage these rights.
      IT Support

      VIDEO: Find Out More About the New-Look MSP Manager App

      By Pete Roythorne
      - 30 June, 2017
      Our MSP Manager app has been completely redesigned, with the aim of improving field-work at its core. Watch the video to find out more. 
      IT Support

      Managing Employees’ Internet Usage

      By Ian Waters
      - 1 June, 2017

      With the Internet being such an integral part of modern business, almost every company—from micro to enterprise—will at some point have to deal with the issue of managing employee Internet usage. It’s one of those hidden drains on a business’ productivity. 

      Best Practices

      What's in your toolbox (part 2): essential tools for MSPs and IT Admins

      By Dan Toth
      - 17 May, 2017
      In another part of our occasional series on tools, IT admin and writer Dan Toth takes us through the contents of his toolbox. 
      MSP Business

      What's in your toolbox-Essential tools for MSPs and IT technicians

      By Ian Waters
      - 13 April, 2017
      Having the right tools for the job is essential for MSP technicians, so what do you need? Ian Waters, of Southern IT, explains what his team always carries to ensure they can get the job done.
      MSP Business

      What you need to know to get into Linux administration

      By Dan Toth
      - 24 February, 2017
      The skills needed for Linux administration have evolved considerably over the past few years. Dan Toth shares what you need to know.  

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      This document is provided for informational purposes only. SolarWinds makes no warranty, express or implied, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information contained herein.

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