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Home Blog The Head Nerds
Operations

How Do You Help Customers Keep Important Documentation?

By Eric Anthony
- 12 August, 2020
Businesses have a huge amount of documentation they need to store and with much of that being digital MSPs need to be on hand to advise on the best solutions, Eric Anthony explains.
Automation

Do you need to learn PowerShell? And how should you learn it?

By Marc-Andre Tanguay
- 12 August, 2020
Many MSPs think they need to have scripting skills to be able to use automation effectively. However, as Marc Andre Tanguay explains this isn’t always the case.
Security

August 2020 Patch Tuesday—No Emergencies but Plenty to Review

By Gill Langston
- 12 August, 2020
Gill Langston takes a look at this month's Patch Tuesday releases, with 120 unique vulnerabilities of which 17 are listed as “Critical”.
Operations

How Do You Deal with A Ticket Tidal Wave

By Eric Anthony
- 6 August, 2020
Lots of things can inundate your MSP with tickets, from the predictable to the totally unpredictable. Eric Anthony looks at how you can stay ahead of the wave. 
Automation

Should You Monitor Everything? 

By Marc-Andre Tanguay
- 29 July, 2020
Deciding what to monitor and what to alert on can be difficult. Marc-Andre Tanguay looks at the most common approaches to monitoring best practice.
Backup & Disaster Recovery

Backup Monitoring: Part Five—Tuning Your Backup Selections

By Eric Harless
- 21 July, 2020
In this blog, Eric Harless looks at how to fine tune your backups and increase efficiency by locating duplicate data.
Automation

Organizing Your First Lunch and Automate Meeting

By Marc-Andre Tanguay
- 16 July, 2020
Marc-Andre Tanguay looks at how getting your team members together to discuss the pain points of their jobs and what issues can be automated can help build the efficiency of your business.
Operations

Keys to Supporting Your Customers’ WFH Employees

By Eric Anthony
- 15 July, 2020
The rapidly growing work-from-home landscape presents a variety of challenges for MSPs. Eric Anthony looks at some of the things you need to consider with your customers.
Security

July 2020 Patch Tuesday Update—Not the Largest, But a Few to Pay Attention to Now

By Gill Langston
- 15 July, 2020
Gill Langston takes a look at this month Patch Tuesday releases, with 18 critical patches and a few surprises that need immediate attention.

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Recent Posts

  • Do you need to learn PowerShell? And how should you learn it?
  • How Do You Help Customers Keep Important Documentation?
  • August 2020 Patch Tuesday—No Emergencies but Plenty to Review
  • How to Ensure Your MSP Achieves Business Continuity in a WFH Era
  • Don’t Forget Cyberhygiene, Part 2 of 2: 5 More Tips on Keeping Customers Secure

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This document is provided for informational purposes only. SolarWinds makes no warranty, express or implied, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information contained herein.

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