March 31st 2013 is “World Backup Day.” A campaign has been established to encourage computer users all over the world to backup all of their essential files on that day.
If you run an MSP business, the importance of backups should always be at the forefront of your mind.
After all, customer data loss can result in lost clients at best and lawsuits at worse.
Furthermore, you should obviously always have backups of all your own company data and the files on your own personal PCs.
So, in honor of World Backup Day, here’s a list of five questions you should ask yourself to ensure you are doing everything you can to confirm all of the backups under your control are in good order – and that means your own as well as your clients’.
Checking backup logs every day is one thing, but are you continually reviewing client systems to make sure everything is included in their backup regimes? Things to think about include SQL databases, finance backups from systems such as Sage, and files on individual client computers that you may have neglected to redirect to a file server.
It’s no good implementing a backup solution and simply leaving it there, assuming that it will save your skin when the worst happens. You should schedule regular restore checks with your clients; Simulate some lost data or the total loss of a database or other system, and make sure you can get it back.
Your own firm’s data is just as important as your client data, and just because you’re staffed by techies it doesn’t mean you’re any less susceptible to a hard drive failure or other disaster. Always place as much importance on your own company’s backups as you do on those at customer sites.
There are numerous ways of backing up IT systems including online backup, traditional tape or drive based backups, imaging and virtualization. Always use more than one backup method for every system. Then, if something fails, you have something to fall back on – and an alternative means of restoration.
If you spend every day working in an IT business, you may often choose to stay well clear of your own computer when you get home in the evening. Like dentists who neglect their own teeth, IT professionals often fail to practice what they preach under their own roof. So, if your family photos, personal documents and music files aren’t backed up regularly, go home and get it done tonight. If need be, stop and grab an external drive on the way.
If any of this article has given you cause for concern, get straight to work resolving those issues. You’ll sleep far better during the coming Easter weekend.
You’ll find more about world backup day here: http://www.worldbackupday.com/
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