Besides adding 24/7 capabilities, MSSP partnerships bring other benefits. For instance, MSPs can tap into the services delivered by a SOC (security operations center), which typically includes monitoring, vulnerability assessments, intrusion detection, threat intelligence, quarantining, and compliance.
Having access to these advanced services is a big draw for MSPs looking to expand their security services beyond endpoint protection, firewall, and patch management. Most MSPs are companies created by IT professionals who have a basic knowledge of security. This creates an obstacle that prevents many MSPs to getting into security, but the barrier goes away as a result of teaming with an MSSP.
Advanced security services not only add value for existing clients but also make MSPs more marketable to new clients. Businesses today have critical security needs. An MSP that demonstrates it can effectively address those needs is very attractive. And this translates to opportunities to add new revenue streams and deepen market reach.
MSSP partnerships also help MSPs secure their own business. Attacks against MSPs have increased because hackers know that by attacking an MSP, they may also gain access to the provider’s clients. This potentially gives them an entry point into hundreds or thousands of businesses.
Therefore, MSPs are under huge pressure to fortify their own environments against attacks. When entering a partnership with MSPs, Flexis uses a jumpstart approach to protect the MSP itself and two clients before extending the service to the rest of the client base. It’s a sort of break-in period during which the MSPs can learn what they need about the service for effective delivery.
When it comes to delivering managed security services, the bottom line is MSPs have a responsibility to protect their clients’ environments and help keep them secure. This means covering the basics at minimum, but businesses increasingly have more advanced needs and if their current provider cannot address them, they will look for one that will.
Tim Brown is VP of Security for SolarWinds MSP. He has over 20 years of experience developing and implementing security technology, including identity and access management, vulnerability assessment, security compliance, threat research, vulnerability management, encryption, managed security services, and cloud security. Tim’s experience has made him an in-demand expert on cybersecurity, and has taken him from meeting with members of Congress and the Senate to the Situation Room in the White House. Additionally, Tim has been central in driving advancements in identity frameworks, has worked with the US government on security initiatives, and holds 18 patents on security-related topics.