For MSPs specifically, it’s perhaps even more important to use a software backup solution than it might be for traditional companies. This is because, unfortunately, MSPs have become a popular and common target for hackers. Cybercriminals want to infiltrate an MSP’s systems not just for company information, but in order to access client data in the process. MSPs are extremely valuable targets for cybercrime because they can provide a gateway into all the other companies affiliated with them.
The impact of lost data on service providers can be disastrous. For example, healthcare billing services company AMCA made headlines last year when it lost more than 20 million client records. After a flood of lawsuits that followed the incident, it became apparent the company would not be able to survive and they were forced to declare bankruptcy.
In some cases, even the clients of service providers are unable to recover from a data breach on their MSP, as demonstrated by Brookside ENT and Hearing Services. The company had no choice but to shut down after an attack on their MSP erased almost all of their patient records. Both AMCA and Brookside ENT and Hearing Services are just two examples of many that prove the importance of having a reliable backup solution—for both MSPs and their customers.
For MSPs, cloud-first software backup solutions are a great option. With the right solution, MSPs can reap the cost, performance, and time-saving benefits detailed above. Here are a few other MSP-specific advantages of using a virtual backup solution:
- Increases backup availability: The right cloud backup solution can provide you with the highest level of backup redundancy and availability. If the internet happens to go down, you will still have access to your data, if you choose to use an option like the LocalSpeedVault.
- Helps to meet uptime SLAs: Providing customers with a way to restore anything from a file to an entire server reaffirms and solidifies your relationship with the customer.
- Fast backups: Cloud-first products like SolarWinds® Backup are built with an efficient architecture that optimizes network use, keeping the amount of data being transmitted over the internet in daily backups to a minimum—speeding up backup times and allowing you to perform more backups per day than with traditional image-based solutions.
The right appliance-free backup solution for MSPs
SolarWinds Backup is a cloud-first solution designed to protect your servers, virtual servers, workstations, and Microsoft 365 data—all from a single cloud-based console. This tool provides at-a-glance status, helping your MSP reduce the time you spend monitoring and troubleshooting so you can focus on managing your business and serving your customers. SolarWinds Backup features a local backup storage option called LocalSpeedVault, which allows you to keep a local copy using an existing network share or the hardware of your choice, to help deliver against tight RTOs without the need for complex or expensive appliance-based solutions. It protects VMware, Hyper-V, Exchange, Microsoft SQL Server, and Microsoft 365 Exchange, OneDrive and SharePoint. Recovery options including bare-metal recovery, virtual restore, and file/folder level recovery are available.
This high-security solution encrypts data at rest and in transit, giving MSPs peace of mind about the safety of their data. Safeguarding your data is critical for the sake of both your company and your clients. With the right appliance-free backup solution, you can rest assured that in the event of a disaster, it’s possible to restore your data rapidly, efficiently, and reliably. To learn more and try out an appliance-free backup solution without the commitment, a 30-day free trial is available.