As the IT world depends more and more on security it is logical that it has developed certifications around this specific subdomain. Here are a few certifications you should consider.
- CompTIA Security+
Like the A+ certification, this is a great starting point for any IT professional to get a good foundation of knowledge around IT security.
The Certified Information Systems Security Professional is one of the most recognized security-specific certifications around. They also offer several other certifications/training for administrators, cloud computing, software security, and many industry verticals. (Click here to find out more about CISSP.)
- Certified Ethical Hacker
Sometimes thinking like the enemy is the only way to counteract them. This certification concentrates on penetration testing and is frequently a prerequisite for anyone looking to go into IT forensics of any kind.
There are many other certifications that may come into play as your managed services business grows and your employees become tasked with more specific duties. The following certifications are things to look for when hiring these specialists.
- Help desk/service managers
ITIL certifications come in many different levels, but all focus on the best practices around running and managing a help desk environment.
- Project managers
There are several certifications available for project management, including the Certified Associate in Project Management (CAMP) and the Project Management Professional (PMP).
- Database administrators
Oracle and Microsoft SQL specific certifications are also critical to these positions.
Certifications will always play a vital role in the technical industry. They provide guidelines by which we can measure candidates who are not known to us or do not have deep experience in the industry. Also, keep in mind that experience is also a great teacher and can often exceed certifications in value. Your hiring process should be designed to consider both. Training can also be used as an incentive for your existing employees. Treat them well and give them opportunities to grow with your company and many will stay for a long time.
Eric Anthony is principal of customer experience at SolarWinds MSP. Before joining SolarWinds, Eric ran his own managed services provider business for over six years.
You can follow Eric on Twitter@EricAnthonyMSP