SolarWinds has earned four prestigious Stevie® Awards, which recognizes the company’s continued efforts towards offering an industry-leading customer support experience. The accolades include a Silver Stevie Award for Front-Line Customer Service Team, and three Bronze Awards for Contact Center of the Year (over 100 seats), Customer Service Training of the Year, and Innovation in Customer Service. The honors were announced at the 13th annual Stevie Awards for Sales & Customer Service, held February 22, 2019 at Caesars Palace in Las Vegas, Nev.
“We’re honored to win a Silver Stevie Award, which reflects our commitment to delivering an effortless support experience at every opportunity,” said Leo Sanchez, vice president, worldwide customer support, SolarWinds MSP. “We’re dedicated to helping our MSPs drive the highest levels of efficiency to create unparalleled business value—it’s in our DNA to go above and beyond for our partners. Our partner experience is at the center of our thought process, so in addition to 24/7 support, we offer the MSP Institute, which gives our customers access to valuable business resources and training to scale their success and become more profitable.”
Stevie Award accolades:
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