PSA Tool Integration for MSPs

Interesting story on a new software API currently being developed. Networked Help Desk is working to create an open standard for sharing customer information and data.

The goal of the software is to get different software platforms, such as bug tracking software, remote managment software and PSA software to all work together and share data.

The web page at networkedhelpdesk.org has some information and docs on the API, as well as a signup form for companies who are interested in participating.